Tips for success at educational trade fairs

February 10, 2010

Here are some tips I’ve used myself at educational trade fairs. They could just as easily apply to business trade shows too, I would expect, but since my experience is in the educational sector, I’ll stick to what I know. A few of them were passed on to me by others who were seasoned veterans of the fair circuit, so let me publicly thank them for helping me out when I was a rookie. I’m happy to share all these tips with you:

Think “first aid kit”. First aid kits are full of little things you need in emergencies. Your “trade fair kit” should include tape, push pins, “fun tack” (sticky putty that holds posters to the wall without marking the wall) business cards, markers, pens, elastic bands, a couple of large envelopes, a note pad and a pair of scissors. Bring everything you need to make your booth beautiful. Bonus tip: Using clear packing tape, I always tape a business card to the handle of my scissors so if anyone asks to borrow them, they will remember who to return them to. It’s amazing how many things get lent – and then lost – at a trade fair!

Stay hydrated. Exhibition halls can get hot and usually don’t have a lot of fresh air. You may get dehydrated more quickly than usual. Keep a bottle of water handy and drink from it often. Coffee, tea and colas will dehydrate you (and they’ll look terrible if they spill on your clothes.) If you’re travelling in a foreign country remember to buy bottled water. Make sure the bottle is sealed when you get it. Otherwise, it may have been refilled with local tap water which may contain bacteria that is not agreeable to your system.

Dress for comfort. You’re on the go for 10, 12, maybe 14 hours (or more). You need to look professional, but you also need to be comfortable. If your shoes hurt your feet, leave them at home. If your favorite suit is a bit snug these days, forget it. The bottom line is that if you’re not thinking about what you’re wearing, you’re more likely to concentrate on your work. Bonus tip: Bring some stain remover. In Canada, for example, you can buy a box of individually wrapped stain-wipes and I expect you can get them in many other countries, too. They are great for travelling. If you spill something on yourself, you may not have time to run back to your room to change.

Be a know-it-all. People are more likely to remember you if you are helpful to them. Before the doors crash open and people flood the hall, make a point to find out where the closest bathrooms, exits, water fountain, information booth and cafeteria are. No, it’s not your job to direct traffic, but if you can be helpful to others, they will appreciate it and you’ll leave them with a positive impression.

Smile, smile, smile! Once students, agents and parents fill the hall, this is your time to shine. Make a point to smile to as many of them as possible. Sometimes, people start concentrating on answering questions or focus on how tired or jet lagged they feel. The tough reality is that students and parents have no idea how you feel and most of them won’t care. They will care, however, if you make them feel good. A smile always makes people feel good.

Be a farmer. Trade fairs are a place to plant seeds that will grow later. Collect as much contact information as you can, so you can stay in touch with people later. This is called “harvesting information”. One way to do this is to offer a draw for something that people are really keen on. Free tuition is always a hit. Then, use your entry forms to follow up with people when you get home. Plant the seeds. Nurture the relationships that germinate at trade fairs and some of them will blossom into registrations for you.

Warning – Don’t eat alone. Trade fairs mean networking. Valuable meetings can happen over meals or coffee. Use this time to build relationships with other professionals, agents or a new contact. Remember that the best way to network is to make yourself an excellent resource for others. Be ready to offer your own tips, ideas and information. Doing so will help others remember you – warmly.

(This post is a reprint of an article originally written by the blog author in the October 6, 2003 edition of the “weekly e-newsletter for subscribers of marketinglanguageprograms@yahoogroups.ca”.)

Related posts:

How to find a good ESL agent: Tips from the trenches

Tips for finding ESL educational agents

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


Educational Leadership in the New Millennium (CILC workshop)

February 8, 2010

Recently I started working with the Centre for Interactive Learning and Collaboration as a provider of professional development programs.

I have just posted a new workshop with them:

Educational Leadership in the New Millennium: Leadership as part of professional practice

http://www.cilc.org/search/professional-development-provider-program.aspx?id=3087

This is a new endeavour for me and I’m looking forward to delivering some professional development programs for educators, school administrators and other leaders in the field.


TEDxYYC

February 8, 2010

I’ve just received an e-mail saying that my application to attend the TEDxYYC event has been accepted. I am thrilled an honoured to have the opportunity to attend this event, which restricts attendance to 100 people. I am excited to hear the speakers and eager to meet others who are also attending.


How to market your language program: Idea #1 – Define your program

February 4, 2010

Idea # 1: Define your program before you market it.

Before you begin to market your program, print brochures, create a web page, etc. you need to be clear about exactly what it is you are marketing. How many different types of programs does your school offer? Are they evening programs, intensive academic programs, tutorials? I have been surprised how many times I have asked program coordinators and managers about their programs and they can only answer in vague terms. Listen to the difference between these two possible responses:

“Oh we do a bit of everything…”

or

“We offer part-time programs for teens and adults from the beginner through advanced levels. In addition, we run a successful workplace learning program, specializing in the manufacturing industry with workers mainly from Asia.”

The person who can give a 10-second definition of his program is more likely to have a clear, directed marketing approach that will fill seats and increase enrollment.

Some people would call this a mission statement. That’s another way of thinking about it, but the idea of developing a mission statement can be overwhelming to some people, so I like to keep things simple and clear.

The bottom line is, if you can’t define what it is that you do best, nobody will know.  Take a few minutes to write down the most important points about your program and courses. Then check with others at the school to see if they would agree.  Your objective is to come up with a short, concise definition of your overall program.

This post is an excerpt from 101 Ways to Market Your Language Program

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.