Confessions of an ESL Literacy Tutor’s Daughter

September 12, 2011

I am the daughter of a Canadian father and an immigrant mother, both of whom had a grade ten education. They divorced when I was five years old. My Welsh mother was seven months pregnant with their fourth child, when my father left the family home. My older siblings, who were in their teens, also left home. My mother knew she would be a single parent and with no family in Canada, no education and no job, my mother made a tough decision in order to get her life back on track. She decided to give up her fourth child for adoption at birth. Following his birth, she had to go to work. Like many immigrants who come to a new country, she leveraged the skills that she had in order to get her first job in Canada. She worked as a cleaner and a housekeeper.

With a desire to be a role model for me, the one child she had left in her care, she began taking part-time upgrading classes and, a few years later, she earned her General Equivalency Diploma (GED), which gave her the equivalent of a high-school education.

Despite her achievement, we lived under the poverty line. Proud and determined, once she had her GED in hand, she went from cleaning houses to working in a library, checking out books for patrons. This was a turning point in our lives because it was the first full-time position with a pension and medical that she had ever held. It also meant that I spent my summer vacations in the library because we didn’t have enough money to pay a baby sitter. I loved to read, so it worked out well on all fronts. I knew that my mother quietly prayed the authorities would not find out that the only supervision her little girl had during work hours were her co-workers in the children’s section of the library.

Once she had secured this permanent job, she started looking for a way to give back, to help other immigrants integrate and succeed in Canadian culture. She turned a somewhat perplexing passion and penchant for English grammar into an asset by becoming an English as a Second Language (ESL) literacy tutor.

She worked one-to-one with adult learners. In those days, one did not meet learners in a public place or an agency. Learning happened at the kitchen table, over a cup of tea. Lessons were intertwined with personal stories and punctuated with laughter… and sometimes tears. These informal learning sessions were the medium through which language and culture were acquired and shared.

Over the years, people from Vietnam, Cambodia, Laos and Taiwan occupied a chair in the kitchen classroom. Christmas, Easter and Thanksgiving dinners almost always included a guest from a faraway land, who knew little about Canadian holidays. We shared as much food and friendship as we did anything else. Truth be told, we learned as much from the learners as they every did from us.

When I hear literacy leaders today talking to prospective tutors and volunteers, I hear them talk about the difference they can make in the lives of the learners. I fully agree that this is true. There’s a secondary impact of the literacy volunteer’s role that I have never seen discussed though… The positive influence they have on their own children, as they become role models and advocates for literacy.

The experiences of having ESL literacy learners in our home, tutored by my Mum, became woven into the tapestry of my childhood. The experiences nestled themselves into my heart, ultimately influencing my own career choices. I inherited my mother’s slightly perturbing passion for grammar and a wonder for words. I learned  a deep appreciation of other cultures and developed my own sense of wonder about the world around me. As a result of these collective experiences, I became the first person in my immediate family to finish high school. Going on to earn higher degrees was something that no one had even dared to dream about before that.

ESL, literacy, multiculturalism and second languages infused ten years of my childhood because my mother took on the volunteer job of helping immigrants who struggled even more than she had. I have no doubt that these experiences have shaped my career, my values and my own contributions to the field.

Thanks, Mum, for the inspiration.

Happy birthday to you.

In memory of Becky Eaton

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


Imagine: A reality TV show for literacy?

September 5, 2011

I don’t watch a lot of TV. Or at least, I didn’t a few years ago. My other half, however, is a television disciple. I have two degrees in literature and I liken his knowledge of television and movies to my knowledge of literature. He knows just about every major television show and movie ever produced, when it was produced, who directed it, who the actors are, and what other shows the actors have appeared in. He also picks up on cameo appearances of the director or the writer. He instantly understands intertextual references between shows (except that he calls them “Easter eggs”) and can point out in a second when a show makes reference to a show or movie before it. He’s really brilliant at this stuff.

I, being a somewhat stereotypical academic I suppose, tend not to watch much TV. But because it’s important to my other half, we sit down and watch TV. He works hard to find shows I like. We have found common ground in some competitive reality TV shows. Top Chef Canada was one of our recent favorites.

Competitors who excel in their field are gathered and given challenges. They compete against the clock and against one another in order to prove their skills. They are judged by experts in the field. Their work is critiqued, praised, applauded and trashed — all in the matter of a few minutes. Every week, a chef is sent home. No competitor escapes criticism and no one is ever perfect. Even the last chef standing has experienced harsh criticism from the judges and has been trashed by their fellow competitors. Despite it all, they continue to focus on producing their best work, every single time.

Imagine if there was a reality TV show for literacy programs. An episode might go something like this:

“Competitors: Your challenge this week is to develop a 3-hour workshop to teach adults how to write a resume. You will have 12 adults in your class, with reading levels between IALSS levels 2 and 3. Your budget is $50. You have 1 hour to prepare your workshop. The winner will receive a $5000 prize to make their workshop a reality. Your time starts… now!”

There would be no whining about a lack of funding. There would be no grumbling about being overworked. There would be no complaining about there not being enough time. There would be energy, hard work, inspiration, creativity, a deep sense of purpose and a heightened awareness of urgency to produce something amazing with severe financial and time restraints.

Imagine if we worked as if we were on a TV reality show… pushing ourselves to produce consistently outstanding results under ridiculously difficult circumstances, working through the fatigue, ignoring the trash talking by others and the lack of resources, time and budget.

There’s never enough time, never enough money and never enough resources. That is, after all, our reality, isn’t it? Passion, creativity and purpose drive what we do. It’s when we expect reality to be something other than what it really is that we lose our sense of urgency and purpose, let frustration take over… and emotionally, mentally or literally, we get voted out.

Accepting the limitations of any given situation can either mean giving in or using those same limitations as a challenge to fuel your own inner drive.

Achieve the impossible because of the circumstances, not despite them.

Be the star of your own reality show.

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


Literacy and Language Listservs – My favorites

August 22, 2011

Do you subscribe and participate in professional listservs? Though some say listservs are outdated, I still find tremendous value in the tips, information and ideas that are exchanged. Here are the publicly available lists I subscribe to:

#1. Literacy Information and Communication System (LINCS) –  They have lists on:

  • Adult English Language Acquisition
  • Adult Literacy Professional Development
  • Assessment
  • Diversity and Literacy
  • Health and Literacy
  • Learning Disabilities
  • Math and Numeracy
  • Reading and Writing
  • Transitions to Post-secondary Education
  • Technology and Distance Learning
  • Workforce Competitiveness

Subscribe to any or all of these lists here: http://lincs.ed.gov/lincs/discussions/subscribe_all.html

#2. Foreign Language Teaching Forum (FL Teach) – I’ve been on this list for years, possibly over a decade. Definitely worth it for teachers of second, foreign or world languages.
http://www.cortland.edu/flteach/

#3. Edling list – This is more of a research list for people interested in linguistics and language teaching methodology and other research related questions. I met the listserv administrator, Dr. Francis Hult, at a conference last year and he invited me to subscribe. I enjoy it and keep up on the messages. If you’re in a scholarly or research field, check it out: https://lists.sis.utsa.edu/mailman/listinfo/edling

Tip: I always choose the “digest” option to receive messages, so my inbox doesn’t fill up.

All of these lists are free, public professional exchanges of information. They are all moderated, so there is no spam, profanity or sales pitches. (Bless the list administrators!)

If you know of other content-rich lists, feel free to offer your contribution to the list by leaving a comment.

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


Marketing tip: Ask your students where they heard about you

August 20, 2011

This is a simple way of determining which method of marketing works for your language or literacy program: Ask your students how they heard about you. Do most of your students find out about you through the Internet? …word of mouth? …your brochure? … trade fairs? Once you figure out what has proven most successful, you will know where to focus more of your marketing dollars.

I suggest getting this valuable information in writing. Whether it is through an evaluation form or an exit interview where the results are recorded, get the information in concrete written form. Compare it from year to year. See if your most successful marketing strategy changes over time.

Of course, we know that word of mouth is the most powerful way to market your program. If the majority of your students come to you through word of mouth, then you are very lucky. Most language schools need to combine word of mouth with other marketing efforts.

But what other marketing efforts are successful for you? You may be surprised. You may be pouring thousands of dollars into a fancy brochure and find out that 85% of your students used the Internet to find you. If that is the case, you would want to drive more of your marketing dollars into the Internet (maybe pay for a higher ranking on a search engine or get a banner ad onto other people’s sites). Once you know what has proven successful, you can use that information to generate even more interest and registrations.
Marketing materials: tools and tips to do the job better

This post is adapted from “Idea #18” in 101 Ways to Market Your Language Program

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


Resource: “Say G’Day to Homestay”

July 27, 2011

G'Day to HomestayIDP is an Australian organization specializing in international education services for Australia. One of those resources is a homestay guide called Say G’Day to Homestay. It is for Australia-bound international students who will be living with a local family.  This is a brilliant guide. It answers questions about everyday life in Australia that foreigners may not know such as:

  • How do I get to school?
  • What will I eat?
  • How do I dispose of household waste?

It also offers tips on laundry, lights, heating, using the telephone, home security, smoking and pets.

These are topics that locals take for granted because they seem second nature to us. The same issues confound and confuse the foreigner who may have no idea of what is expected or appropriate.

This guide is specifically for students going to Australia. If you’re not in Australia, go check it out anyway. Then ask yourself how you can provide a similar guide to your international students that will help them understand the same issues in your local area.

Here’s the link to the guide: http://www.idp.com/PDF/Say%20Gday%20to%20Homestay.pdf

Related posts:

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.