Best of Social Media Resources & Guidelines for Education, Literacy and Other Non-Profits

May 18, 2011

Over 20 Resources to Help You Develop Your Own Social Media Protocol or Policy

If you’re with an educational or non-profit organization that is new to using social media, you may find it helpful to establish your own Guidelines, Protocol or Acceptable Use Policy. Here’s my “best of” list of resources and guidelines to help you get started.

ABC LifeLiteracy Canada’s Social Media Guidelines (.pdf)

Social Media Governance Site – Over 170 sample social media policies and guidelines from non-profits and governments all over the world

Red Cross Social Media HandbookLinkedIn logo

NSW Social Media Guidelines for Teachers on Scribd

Creating a Social Media Policy for Your NonProfit

57 Social Media Policy Examples

Sample Nonprofit Policy on Social Networking by Blue Avocado

Social Media Best Practices and Guidelines by Tuft Unviersity

5 Simple Ways Non-Profits Can Measure Social Media ROI (Return on Investment)

What Non-Profits Need to Know about Social Media

How Non-Profits Can Maximize Engagement on Facebook

10 Must-Haves for Your Social Media Policy by Mashable

How to Write Your Firm’s Social Media Policy

Penn State’s College of Education’s Social Media Policy

Improving Your Social Media Policy

Ontario College of Teachers’ Professional Advisory on Social Media

Social Media in Plain English – A brilliant short video (3:33) to help you understand social media

Facebook for Educators by Linda Fogg Phillips, Derek Baird, M.A., & BJ Fogg, Ph.D.

Lake County Schools – Guidelines for Employee Use of Social Media Networks (.pdf)

The Principal’s Partnership: Research Brief: Social Media – Developing an Acceptable Use Policy

Social Media Acceptable Use Policy for Schools

Is there a great site that’s missing from my list? If so, leave a comment and let me know. I’ll be happy to add other great resources to the list.

________________

Share this post: Best of Social Media Resources & Guidelines for Education, Literacy and Other Non-Profits http://wp.me/pNAh3-Fh

Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


Excuses people will use to avoid learning, literacy and social media

May 16, 2011

Are you a literacy practitioner, tutor or coordinator? Have you ever heard excuses like these from your learners?

Photl - Blonde girl with book “I didn’t want to admit that I needed help.”

“I felt I was too old to learn.”

“I thought people would laugh at me for not knowing the basics.”

“It’s more important to work than to learn new things.”

“I don’t have time.”

Learners may:

  • Become agitated when they’re asked to use their literacy skills.
  • Walk away or disengage.
  • Show no interest in the situation.

These excuses aren’t my words. They’re in a nifty little .pdf handout from Hawaii literacy.

Literacy professionals work hard to help learners overcome their own personal, mental and emotional barriers to help them improve their literacy skills and experience the joy of learning new skills.

In my work with literacy and educational organizations, I’m often asked to give workshops on marketing and social media. I’ll be honest, it’s hard work.

In Guerrilla Marketing for Non-Profits, Jay Conrad Levinson, Frank Adkins and Chris Forbes make some insightful observations about marketing in non-profit organizations. They note that:

Some non-profit organizations treat marketing as something that is beneath their dignity or even against their core values. (p. 6)

I have found that to be true in some cases, but not all.

With more demand for social media marketing in literacy organizations, over the past 12-24 months, I’ve noticed something very curious. Some times when I talk with Executive Directors or program coordinators, I hear lots of reasons why they’re not “into” social media. The reasons go something like this:

Older woman“We don’t have time to market our programs or use social media.”

“It’s more important to do the work work than to learn about social media.”

“People might laugh at me for not knowing the basics. I don’t need to know that stuff anyway.”

“I’m a professional! I’m a leader. People look up to me. I don’t want to admit that I needed help.”

“I’m too old to learn this social media stuff.”

Interesting correlations, no? The reasons are the same… It’s just the context that’s different. The excuses learners use to avoid engaging in literacy learning are the same ones some educators and non-profit professionals use to avoid engaging with social media and marketing.

The excuses learners use to avoid getting help with reading, writing and literacy skills are the very same excuses I hear in my work with educators, non-profit professionals and sometimes parents, when it comes to engaging with social media.

Michael Fullan, one of my favorite educational leadership gurus, says, “Leaders learning from each other, raises the bar for all.” I encourage everyone to learn new things every day.

If you work with adults who are choose to make themselves vulnerable and allow themselves to be ripped out of their comfort zones and have the courage to take new steps into unknown territory, don’t just applaud them. Stand in solidarity with them by making yourself equally vulnerable and pushing yourself out of your own comfort zone.

Oh, and just so you don’t think I’m preaching without practicing, here’s a picture of me, last November at the Kennedy Space Centre, on an reduced-gravity training wall. It was part of a full-day of an Astronaut Training Experience Day that included getting strapped in and learning to maneuver up that wall, just like NASA astronauts do as part of their training. Saying I was ripped out of my comfort zone was an understatement. I do things like that every now and again… just for the experience. The older and more expert we become, the more important it is, I think, to remember what it’s like to be a complete novice, to throw the excuses out the window and just put ourselves out there to learn something new.

Social media doesn’t hurt half as much as that harness giving me a wedgie did. I’d put money on it.

Go on. Try something new this month. Just because you can.

_______________

Share this post: Excuses people will use to avoid learning, literacy and social media http://wp.me/pNAh3-EY

Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


7 Things That Make Me Want to Unfollow You on #Twitter

May 2, 2011

I’ve been on Twitter for just over 2 years now. I had my account for well over a year before I actually got “into” it. For the longest time, I wasn’t really sure what it was all about or why anyone would Tweet. I’ve made a concerted effort over the past six months to learn more about Twitter and to engage others in conversations. It’s been a fabulous way to discover amazing work being done by people! I find Twitter to be a fountain of inspiration and great resources. There, however, a number of things that make me want to “unfollow” others…

1) Tweets that are trying to sell me stuff – all the time.

I don’t mind the occasional sales pitch now and then. But really, if there’s no content there and your tweets are just a barage of “buy my stuff!” it’s a turn-off.

2) Tweets that try to get me to your website – all the time.

Like a sales pitch, I can see that you’re trying to drive traffic to your website. Everyone wants website traffic. I’m OK with Tweets that share new blog posts or offer resources, but messages that just tell me to visit a website for no reason? Yawn… I’m more interested in real content. And there’s plenty of that on Twitter.

3) Tweets that are trying to get me to donate to your cause – all the time.

Much like the Tweets that try to sell me stuff, I get tired of the messages asking me to donate money. I follow a lot of non-profit organizations. I’ve worked with clients in the non-profit sector for the past decade. I believe in the causes of the organizations I follow… and I may already donate money to them. Really, I’m more interested in finding out about the good work you do… Share some success stories. Tell me about that latest grant you just got. Share a news article about something interesting in the non-profit sector or your particular cause.

4) If you follow me… and I follow you back… and then you promptly unfollow me.

Hello?! Do you think people don’t notice that you’re just trying to stack your following that way? If you’re really not interested in my tweets, that’s cool with me. It’s a personal choice that I reciprocate when people follow me. But stacking your followers, meh… Not a game I’m interested in. I will unfollow you back. 🙂

5) Direct messages (DMs) (especially the automated kind) trying to sell me you stuff or get me to your website.

Really? You think you can send me an automated direct message telling me to buy something and I’m really going to rush to your site and do that, just because you DMed me? If you think that, you’re DuMb… and annoying… and it makes me want to unfollow you for presuming I’m that gullible.

6) Foul language.

It’s not that I’m a prude. I’ve been known to make the air blue with my words on occasion. But there’s a time and a place. (You know, like when you get a flat tire in -40 Celcius and your cell phone battery is dead and you have no idea how to change a flat tire.) Twitter is not that place. Take your #%^&( foul language elsewhere.

7) Tweets that are you, pontificating. Incessantly.

There are a few people who can legitimately pontificate. The Pope. The Dalai Lama. But really, if you’re more or less just like me… I’ll probably like you more if you share other interesting stuff you find, too. I am interested in your opinions and what you have to say, but if all you ever Tweet about are your own pearls of wisdom, your own little sayings and your own bits of advice… I will probably lose interest at some point. If you never re-Tweet others or have conversations, you’re not really engaging… Though I do follow the Dalai Lama, overall, I’m not here to be a virtual disciple… Basically, if you’re interested in others, I’m more likely to find you interesting, too.

This post is dedicated to all my wonderful Tweeps… the ones who engage me, inspire me, feed my brain, make me laugh and make the Twitterverse a joy to be part of. You know who you are. 🙂

_____________

Share this post: 7 Things That Make Me Want to Unfollow You on #Twitter http://wp.me/pNAh3-E1

Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


Social Media for Language Programs – Free conference

April 22, 2011

Yup, you read that right. My friend, Evan Rubin, and his colleagues at San Diego State University’s Language Acquisition Resource Centre (LARC) are busy planning the 2011 Social Media Workshop. They invited me to present at the 2010 Social Media conference where I gave a session on Using Skype in the Second and Foreign Language Classroom. I also attended a number of other sessions and their quality was outstanding.

This year, Evan has put together a stellar line-up that includes 5 full days of sessions, August 8-12, 2011. There will be everything from keynotes and presentations to hands-on practice and exchanges of ideas. We’ll be looking at performance-based assessment, e-portfolios, blogging and a whole host of other social media for language education.

The best part? It’s free, all of it! People in San Diego can attend the live sessions and the rest of us can join in via webinar from all around the globe.

This is a fantastic way to get yourself revved up for the new school year, get energized, share and learn. Go. Register now. Tell Evan I sent you. (It’s not like I get a commission or anything… It’s free after all.)

_________

Share this post: Social Media for Language Programs – Free conference http://wp.me/pNAh3-Dc


11 Ways to Promote Your Literacy Program

January 5, 2011

I’m sharing 11 of my top tips to market and promote literacy! These tips are for literacy organizations, programs and other non-profits who focus on literacy.

1. Tweet! – Don’t have a Twitter account yet? Get one – and learn how to use it. Follow other literacy programs. Ask your members to follow you. Don’t just ask for donations in tweets. (In fact, I’d say never ask for donations via Twitter, but that’s just me.) Interact, retweet, have fun.

2. Get a Facebook page – Ask your members to like your page. Post notes, learner success stories, policy news and other tidbits of interest for those who are fans of what you’re doing.

3. Get business cards for your staff – Cards have been used for both personal and business use for over a century now. I am amazed how many literacy programs don’t have cards for their staff. Really, you can’t afford not to have business cards for the people who work for you.

4. Update your website – Are you still using a website that you can’t update yourself? You want a crisp, clean looking site that uses a content management system that allows you to update your site yourself. Remember to use your logo and “brand” your website.

5. Get a YouTube Channel – Post slideshows, “how to” videos, learner success stories and testimonials. Video is part of 21st century marketing. YouTube has an excellent program for nonprofits that’s worth checking out.

6. Collect stories and testimonials – Get learners to share their success stories using audio or video. Use their stories on your website and YouTube channel. Collect one learner testimonial per month and by the end of the year you will have a dozen success stories that will help you promote the good work you do.

7. Set marketing goals – If you can collect one testimonial per month, by the end of the year, you have twelve. What else can you do every month to promote literacy? Set specific, measurable and realistic goals, share them, post them and refer back to them throughout the year.

8. Accept donations and membership fees on line – If you’re not already accepting donations using PayPal or some other online method, now is the time to set it up. Have links from your website. People should be able to join your organization or make a donation with the click of the button. Build it and they will come.

9. Connect with local authors to promote literacy. Collaborate with local authors / bookstores for reading events. At least every other month have the event in your space to get people through your door. Authors can do book signings and read from their books. Sell books and share the revenue.

10. Plan a celebration of learning and literacy – Showcase the success of your learners. Invite funders, members and supporters of your organization and local politicians who champion literacy. Send out press releases and get it catered.

11. Take an asset-based approach to marketing – Focus on the good work you’re doing, the positive impact your work is making and the resources you have. Find creative ways to highlight your successes.

___________________

Related post: 27 Ways to Celebrate Family Literacy Day

Share or Tweet this post:  11 ways to promote your literacy program https://wp.me/pNAh3-qr

Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.