The Anatomy of a Social Media Policy

October 14, 2011

Woo hoo! I’ve just had my first article published on “Social Media Today”. The article is “The Anatomy of a Social Media Policy”. In it I outline all the critical elements of developing a social media policy for both corporate and non-profit organizations.

Go check it out. If you like it, please Tweet about it and share it on Facebook and other social media. I’d love to have your comments, too. Thanks.

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


US Teacher loses her job, then her court appeal, due to Facebook

October 12, 2011

In 2009 someone sent an anonymous e-mail to the school district in Barrow County, Georgia, USA complaining about the Facebook page of teacher Ashley Payne. The teacher’s Facebook page showed her drinking while on a trip to Europe. One news report states that out of more than 700 photos, approximately 10 showed alcohol.

Other news reports state that Payne did not allow her students to be her friends on Facebook and that in none of the photos does she appear intoxicated.

Long story short, Payne was offered a choice by the principal of the school where she worked: resign or he would refer her case to the Professional Standards Commission and she would possibly lose her teaching license.

In a panic, she resigned and later tried to appeal the situation through the Georgia court system, with the help of her attorney, Richard Storrs. They lost.

  • Does your school or organization have a social media policy for its employees?
  • Do you what restrictions or limitations (if any) your employer has around employee behaviour on social media?
  • How much stock can an employer put into “evidence” found on social media?

These are some of the questions I’ve been working through with a new client. I’d be interested to hear your thoughts.

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


7 Top Twitter Resources for Trainers and Educators

October 3, 2011

Here are some of my favorite Twitter resources that are particularly helpful for educators, tutors and others in the training profession:

Twittonary.com – Twitter Dictionary that provides explanations about Twitter-related word.

Twitter Handbook for Teachers – An 18-page, free downloadable handbook for teachers who are new to Twitter.

9 Twitter Styles: Which One Is Yours? – A lighthearted look at different styles of Tweeting.

10 Steps to Kick Start Your Twitter Network – Practical tips to grow your network in a meaningful way.

How to hide Twitter #hashtag chats from your followers – I really enjoyed this one. While I Tweet regularly about topics relating to my work, I also occasionally indulge in a little #DrWho chat, but honestly, most of my professional colleagues don’t share my love of the man who travels through space and time in the TARDIS. This is a great way not to bombard them with my little indulgence.

How Twitter will revolutionise academic research and teaching – An insightful article about how Twitter is changing how we view research and teaching.

Why Teachers Should Join Twitter… What I Have Learned as a Newbie – Insights from a new teacher Tweeter. This is a great resource for educators who still aren’t sure what Twitter is for and why it can be useful to them.

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


The Best Time of Day to Tweet, When to Post to Facebook and other Social Media Insights

September 25, 2011

KISS Metrics has done some serious research into social media. Their stats are for the U.S., but they make those of us in Canada and other parts of the world think about when we tweet, too. KISS metrics notes that nearly 50% of the US population lives in the Eastern Time Zone. If you add in those who live in the Central time zone, you get to 80% of the population.

So what? For maximum effectiveness, post to Twitter and other social media when people in the Eastern and Central Time Zones are likely to be on line.

Top Facts about Twitter

If you want to be re-Tweeted, the best time to Tweet is 5:00 p.m. Eastern Time. That’s 3:00 p.m. for those of us living in Calgary and other parts of Alberta. Figure that out in your local time zone by converting the time at TimeandDate.com.

If your purpose isn’t to be re-Tweeted, but rather to have followers click on your links, the statistics change a bit. The report says that the highest click through rate (CTR) is noon and 6:00 p.m., Eastern time.

How often should you Tweet if you want people to click through to your links? Survey says… 1 to 4 times per hour. The click through rate (CTR) is apparently highest for those who Tweet their links every 15 to 60 minutes. If you tweet links more than 4 times per hour, your followers are likely to become numbed to your barage of Tweets. Personally, I never Tweet with links that much. I guess I need to start Tweeting more!

KISS Metrics2

People are most likely to click on your links mid-week and on the weekends. That is when the click through rate (CTR) is highest.

Top Facts about Facebook

The best day to share on Facebook is Saturday. That’s when the most sharing is done. This offers good food for thought for companies, schools and non-profits who only share on Facebook during the work week. Maybe it is worth using a tool such as Hootsuite to schedule your FB updates so you are sharing when employees are off the clock.

And if you’re wondering when on Saturday (or any day) to post things that are most likely to be shared, the best time of day to post on Facebook is at noon.

If you have a Facebook page, the KISS metrics show that one post every day will help you build the most “likes”.

Check out the full post by KISS Metrics.

So, what’s the moral of the story? Use social media regularly and consistently, but don’t jam it down anyone’s throat. Share information when others are likely to share your links. Pay attention to when people are on line and post at times when your links and “shareables” are likely to be seen.

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


6 Things You Probably Didn’t know About Social Media and the WWW

September 23, 2011

Did you know…?

In 1978 authors Roxanne Hiltz and Murray Toroff envisioned a future in which computer-mediated communication (CMC) would have a major effect on people’s every day lives. Their book,”The Network Nation”, is published by MIT Press in Cambridge, MA. It has been updated and revised since its original printing and is now considered a classic book in the field of CMC.

In 1992 the World Wide Web was officially launched to the public. (Can you believe that the Web is only 20 years old?!)

In 1997 SixDegrees was established as the first social networking site that most resembles the sites we use today, but users were skeptical and reluctant to interact with strangers. The company was sold in 2000 and today many people believe that the original company was too ahead of its time.

LinkedIn was created in 2002 and publicly launched in 2003 (before Facebook!)

In 2004 Facebook was launched.

Two years later, in 2006, Twitter was launched.

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.