This is not a story about academic cheating at the University of Calgary

June 20, 2020

Screen Shot 2020-06-20 at 6.09.40 AMI regularly post news about academic misconduct cases in Canada. Yesterday, a story about academic cheating at the University of Calgary was released by CBC. The story focused on 14 students taking Geology 305, a third-year course.

I imagine that more than one critic of my work is eagerly preparing to start wagging a finger at me and say, “You’ll post about academic misconduct at other schools, but when a news story comes out about your own university, you keep mum. How is that ethical? Hmmmm?!”

So I am going to post about it. At length. So hold on to your hats, people. I’m going to give you the inside scoop that the media didn’t cover.

But before I do, let’s get a few things straight. To the best of my knowledge, I do not personally know any of the students involved in this alleged case. I do, however, know many members of the Department of Geoscience, as well as the Associate Dean Undergraduate Programs and Student Affairs, Professor Nancy Chibry. And I have insider information that I am about to share with all of you.

The Department of Geoscience

I know many members of the Department of Geoscience, not only because I run into them as colleagues at meetings here and there, but also because they have invited me into their shop to talk specifically about academic integrity. As of July 2019, I took on a part-time secondment role as the Educational Leader in Residence (ELR), Academic Integrity. The purpose of the role, in part, is to support campus stakeholders, including faculty members, to learn more about academic integrity.

Last fall, the department chair, Dr. Bernhard Mayer, who now serves as the Interim Dean of the Faculty of Science, invited me to a departmental meeting on November 21, 2019 as a guest to talk about academic integrity in my role as the educational leader in residence on the topic. The room was full without an empty seat to be found, with thirty (30) faculty members in attendance. We talked about the new academic misconduct policy or procedure that came into effect July 1, 2019. We talked about teaching and learning approaches to support learning with integrity, ethical assessment, and contract cheating.

Faculty members leaned in as I gave a brief presentation. Then they asked questions, offered ideas, and engaged in generative brainstorming about how to support students’ learning. Faculty members were intensely interested in helping students learn with integrity.

After that, several members of the department contacted me individually to ask more questions, seek advice, and bounce ideas off me. In other words, I didn’t just parachute in to offer a one-off workshop and then parachute out, never to be heard from again. The conversations have continued over time. I can tell you, there are some pretty dedicated educators in that department, including recipients of the University of Calgary Teaching Awards such as Professor David Pattison (Award for Full-Time Academic Staff (Professor), 2020) and Professor Rajeev Nair (Award for Experiential Learning Initiatives, 2018).

The Associate Dean, Undergraduate Affairs and Student Experience

The article states, “The university says academic misconduct decisions are made by the associate dean and not the individual departments.” To be fair, this is pretty standard operating practice at most Canadian universities.

The article does not name the Associate Dean, Undergraduate Affairs and Student Experience, but let’s talk about her for a minute. In addition to her academic and administrative roles, Professor Nancy Chibry has been a campus champion of academic integrity. For her, this work is not only about academic misconduct case management. She takes academic integrity to a whole new level, way above and beyond just about any other administrator I’ve ever known.

Together with Dr. Ebba Kurz, Cumming School of Medicine, Chibry co-developed and co-facilitates, “Pay-to-pass: Knowledge as a Commodity”, a workshop designed to teach faculty members about academic file-sharing site and contract cheating. They give this workshop every year on campus, and also presented it at a national symposium on academic integrity in 2019.

Professor Chibry has also co-published a paper on contract cheating in an international peer-reviewed journal, together with colleagues from two other institutions. (In the interest of transparency, I declare I am also a co-author on the same paper.) To put this in perspective, Professor Chibry is one of the only professors anywhere in Canada to have a peer-reviewed journal article on contract cheating, which is also called academic outsourcing and includes practices such as unethical tutoring and predatory file-sharing by commercial entities.

She has also been a regular contributor to the University of Calgary’s International Day of Action Against Contract Cheating since 2017, when we began participating. In 2019, she served alongside me as the academic co-chair for the day, which was a voluntary service role, in addition to her administrative, teaching, and research responsibilities. As part of that role, she liaised directly with students from the Faculty of Science who designed and delivered their own set of academic integrity events that day. Nancy offered students space to store materials for their activities that day. She wrangled up swag for student prizes. She lent students the faculty’s prize wheels to use during their events. She hauled around boxes of supplies. To say this woman is dedicated to upholding and enacting academic integrity on our campus is an understatement.

Why is this relevant? Well, because the associate dean named in the article is not simply some bureaucrat who hands out penalties for academic misconduct. Her administrative responsibilities are deeply informed by research and scholarly expertise in academic integrity, with a further specialization in file-sharing and contract cheating in particular. And she does more volunteer service work around academic integrity on campus than any other faculty member I can think of.

Am I suggesting that all faculty members and administrators at the University of Calgary are saints? Gosh, no. I am saying that many of them care deeply about students and about academic integrity. Many of them show up at meetings to talk about it. Some of them volunteer their time at events. By and large, faculty members actually do give a damn about students.

Guilty?

The article concludes with this statement, “In addition to getting failing grades for the tutorials in question, students who accept guilt or are found guilty following an appeal are also required to take academic integrity workshops.”

Words matter. And in this case, I take issue with the word “guilt”. Nowhere in the university’s academic misconduct policy or procedure is the word “guilt” used! Not once. We use the word “responsible”. Students can be found responsible for academic misconduct. Guilt is a word used in criminal law. At the university we hold students (and all members of the academic community) responsible for their actions. So, more accurate reporting would reflect the approach taken by the university itself. We do not “find students guilty” of anything.

Don’t get me wrong. I am not casting judgement on this alleged case or anyone involved. It’s not my place to investigate or judge the alleged case at hand. I’ll leave that up to those who are responsible for investigating and addressing allegations of academic misconduct. I can say that the university has worked pretty tirelessly over the past several years to develop policies, procedures, and processes that are fair, just, and equitable.

Let’s talk about the bigger picture

Let’s be honest. This isn’t really a story about the University of Calgary. This isn’t actually a story about one course at one university. This is actually the story of many courses at many universities during the coronavirus pandemic. It’s not particular to any one university.

Sure, the University of Calgary is featured in this story. Just like the Brandon University was featured in a story about file-sharing last fall. Just like Simon Fraser University was in the news last fall for another case of academic misconduct. With all due respect to reporters, they tend to zoom in on micro-stories that highlight single incidences of misconduct at a particular school. Last term it was Brandon University and SFU who were in the news. Today it is the University of Calgary. Tomorrow it will be some other school.

I’m sorry, journalists, but many of you are missing the real story: Academic misconduct doesn’t just happen at one school, it happens at all of them. In your efforts to capture all the minute details of one particular case, you’re missing the big story that is happening across the nation, and across the world, in fact. You’re not seeing the forest for the trees… And it’s a pretty big landscape.

Last week I was talking with Giacomo Panico, who wrote a story about how faculty members are being challenged to think about assessment in new ways during the pandemic. Damn straight we are. And to be honest, most of my colleagues are working their behinds off already to prepare for the fall 2020 term. Faculty members I talk with are committed to providing the best possible learning experiences for their students in the fall… And let’s not forget, we’re still trying to do this in the midst of a global pandemic! That’s a key point here. The world is still in crisis… but higher education (in Canada at least) goes on.

During our interview last week, Giacomo commented to me that he was having a hard time getting anyone from a university to grant him an interview for his story. I replied, “Well, can you blame them? When reporters zoom in on a particular school, of course professors and administrators get nervous about their school’s name being dragged through the mud.” Time and time again, we’ve been contacted by reporters who want to talk about a particular incident at a particular school. Of course professors and leaders get nervous about reputational damage to their school.

Quite frankly, academic misconduct is a systemic problem, so let’s start telling that story instead. And it’d be a heck of a lot easier to get professors and higher education administrators to comment on the problem if they didn’t have to worry about their own particular school’s reputation being at risk.

And, reporters, when you’re investigating stories about academic misconduct, let’s not propagate moral binaries that pit students against their professors or students against their schools. For Pete’s sake, we (students, faculty, administrators, and the whole gosh darn educational system) are all in this together. Honestly, as a professor and an educator, I care about my students. And I’m not alone. I’ve said it before and I’ll say it again, in the game of “Gotcha!” no one wins.

There is a story to be told, but it’s way, way bigger than any one course at any one university. And I’ll say that on the record.

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Sarah Elaine Eaton, PhD, is a faculty member in the Werklund School of Education, and the Educational Leader in Residence, Academic Integrity, University of Calgary, Canada. Opinions are my own and do not represent those of the University of Calgary.


Race-based data in student conduct: A call to action – Report now available

June 8, 2020

Cover - Race-based data in student conductIt is essential to take a strong stand against systemic racism and discrimination. This includes a commitment to identify and address racism and discrimination in matters relating to academic and non-academic student misconduct. In this report I synthesize existing resources and issue a call to action to collect more race-based data relating to student conduct for the purposes of identifying and addressing systemic injustices perpetuated by existing higher education reporting, policies and procedures.

Abstract

Purpose: This report highlights ways in which race-based data can be used to combat systemic racism in matters relating to academic and non-academic and student misconduct.

Methods: Information synthesis of available information relating to race-based data and student conduct.

Results: A summary and synthesis of how and why race-based data can be used to identify and combat discrimination of students with regards to academic and non-academic misconduct.

Implications: Through this report, an argument is made for more attention to fair and equitable treatment of students in matters relating to academic and non-academic misconduct regardless of race, colour, language or country of origin.

Additional materials: 21 references.

Document type: Report

Keywords: equity, diversity, inclusion, racism, discrimination, student conduct, student affairs, academic integrity, race-based data

This report is available free of charge as an open access resource. Download your complete copy of this report here: http://hdl.handle.net/1880/112157

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Sarah Elaine Eaton, PhD, is a faculty member in the Werklund School of Education, and the Educational Leader in Residence, Academic Integrity, University of Calgary, Canada. Opinions are my own and do not represent those of the University of Calgary.


Academic Integrity: Combating Systemic Racism – A Free Resource for Everyone

June 5, 2020

Yesterday the Alberta Council on Academic Integrity (for which I serve as a Steering Committee member) released its formal Statement Against Racism. I was sad, but not suprised that we started getting pushback almost immediately about the statement.  As a result, I have developed this one-page resource to help educate others about how racism is pervasive in discussions about academic misconduct:

Academic Integrity- Combating Systemic Racisim (.jpg)

I am aware that resources do not solve problems. I intend for this resource to be a tool that can help start meaningful conversations about how racism manifests in our beliefs and responses to academic integrity.

Here is a free, downloadable .pdf of this resource. It has a Creative Commons license, so feel free to share it.

Possible uses for this resource:

Poster

  • Discussion tool for staff, educators and administrators
  • Digital resource for sharing
  • Other uses that advocate anti-discrimination and anti-racism in student conduct.

Remember: Academic integrity cannot co-exist with injustice. If discrimination and racism enter into the conversation, we aren’t talking about academic integrity anymore. Academic integrity is based around a set of six fundamental values, as articulated by the International Center for Academic Integrity:

  1. Courage
  2. Fairness
  3. Honesty
  4. Respect
  5. Responsibility
  6. Trust

Inherent in all of this is an underlying respect for persons and human rights. Injustice is antithetical to academic integrity.

I look forward to moving this conversation forward in the coming days, months and years.

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Sarah Elaine Eaton, PhD, is a faculty member in the Werklund School of Education, and the Educational Leader in Residence, Academic Integrity, University of Calgary, Canada. Opinions are my own and do not represent those of the University of Calgary.


How to Deal with Contract Cheating: A Collection of Resources

June 1, 2020

Last updated: 20 October 2021

I have been getting a lot more requests lately about how to determine if a student has outsourced their academic work. I am noticing a need for more practical hands-on tools, particularly for educators who work at institutions that do not have an academic integrity office or staff with roles dedicated to academic misconduct investigations.

Resources for educators and administrators

Here are some of my favourite free, open-access resources to help educators and administrators:

  1. Substantiating contract cheating for symbol-dense, logical responses in any discipline, particularly mathematics A guide for investigators (from TEQSA, Australia)  https://www.teqsa.gov.au/sites/default/files/substantiating-contract-cheating-for-symbol-dense-logical-responses.pdf?v=1634700092
  2. Contract cheating detection for markers: checklist (from the UK-based LSEAIN Contract Cheating Working Group) https://rise.articulate.com/share/dPC3F7wAQgeKahu71aUg0vBKfEUg8vsj#/
  3. Bretag, T., & Harper, R. (n.d.). Impossible to prove? Substantiating contract cheating. Retrieved from https://cheatingandassessment.edu.au/wp-content/uploads/2018/07/EDUCATOR-RESOURCE-Substantiating-contract-cheating.pdf
  4. Deakin University: CRADLE. (2018). How to detect contract cheating. Retrieved from https://www.deakin.edu.au/__data/assets/pdf_file/0007/1853881/01-cradle-detect-contract-cheating.pdf
  5. Eaton, S. E. (2020). 15 Strategies to Detect Contract Cheating. Retrieved from http://hdl.handle.net/1880/112660
  6. Eaton, S. E. (2019). U Have Integrity: Educator Resource – How to Lead a Discovery Interview About Contract Cheating. Retrieved from http://hdl.handle.net/1880/111077
  7. Ellis, C. (2015). Know the signs of contract cheating (Fact sheet). Retrieved from http://www.apfei.edu.au/wp-content/uploads/2016/08/Contract-Cheating-Factsheet-UNSW-2015.pdf
  8. Sambell, K., Brown, S., & Race, P. (n.d.). ENhance QUICK GUIDE: Combatting Contract Cheating. Retrieved from https://staff.napier.ac.uk/services/dlte/Documents/14%20Combatting%20Contract%20Cheating.pdf
  9. UC San Diego. (n.d.). Detecting Contract Cheating in Narrative Assessments. Retrieved from https://academicintegrity.ucsd.edu/_files/Detecting%20Contract%20Cheating.pdf
  10. University of California – San Diego. (n.d.). Excellence with Integrity: Combating Contract Cheating. Retrieved from https://humber.ca/staff/sites/default/files/sub-attachments/Combating%20Contract%20Cheating.pdf
  11. University of New South Wales. (n.d.). Have you contact cheated? Retrieved from https://www.arc.unsw.edu.au/uploads/Yellow%20poster_v2.pdf

Resources for Institutions

  1. International Center for Academic Integrity. (2016). Institutional toolkit to combat contract cheating. Retrieved from http://integrity.fiu.edu/pdfs/Contract%20Cheating.pdf

Resources for Quality Assurance Agencies

  1. International Network for Quality Assurance Agencies in Higher Education (INQAAHE). (2020). Toolkit to support quality assurance agencies to address academic integrity and contract cheating. Retrieved from https://www.teqsa.gov.au/latest-news/publications/toolkit-support-quality-assurance-agencies-address-academic-integrity

I hope you find these helpful. It is important to have practical tools to be able to identify if a third party has completed work on the student’s behalf. I will update this post with more tool as I find them, review them and then assess their quality and utility, as I have done with all of the resources included in this post.

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This blog has had over 2 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton, PhD, is a faculty member in the Werklund School of Education, and the Educational Leader in Residence, Academic Integrity, University of Calgary, Canada. Opinions are my own and do not represent those of the University of Calgary.


E-Proctoring: Understanding the debate about invigilating remote exams

May 12, 2020

There has been a lot of talk in the news recently about the rush for secondary and post-secondary institutions to implement digital solutions for proctoring of remote and online exams. In this post, I share helpful resources, articles and news to help you better understand the current debate about what’s good, what’s bad and what’s ugly. This post is not meant to be exhaustive, but instead to curate and share some of the key resources I have found particularly helpful.

Back to the future

Interestingly, the debate is not entirely new. In 2018, Rory McCorkle predicted more students would be taking exams remotely in the future. Welcome to 2020, where the Coronavirus has changed everything.

Students stressed out

Math students at Laurier University were described as furious after their department required them to buy external web cams for their exams. Rebecca Heilweil shares the perspective of University of Washington student, Marium Raza, who shared concerns about the lack of transparency about how their recorded video will be used or who will see it. The heightened use of surveillance to monitor students’ every move is a recurring theme in these stories.

Faculty disgruntled

Faculty are also concerned about surveillance and an invasion of students’ privacy. References to George Orwell’s 1984 have been made in more than one news article, such as this one by Colleen Flaherty in Inside Higher Ed, and this one by Shawn Hubler in the New York Times.

Michael Sankey of Griffith University has described the rapid move to e-exams as driving headlong towards a cliff.

Human rights considerations

An article in the Washington Post describes how some students get so stressed out by the heightened surveillance of remote proctoring that they throw up into their waste bins while on camera because they have been told they cannot leave the room during the exam. (This begs the question: Is there a human rights violation here? I mean, shouldn’t students be allowed to vomit into a toilet?)

Concordia University has included guidance in their rollout of e-proctoring that: “Any proctored online exam that goes beyond two hours may include a break for students.” They are basically sending a message to faculty to have exams of a reasonable and humane duration, which is a good place to start.

Glitches in the matrix

A recent news story out of Australia detailed how over 250 candidates taking a TAXAU120 required special consideration after their remote exam provider, ProctorU reported that they experienced “a momentary connectivity issue”, leading to them being disconnected from their exam.

Hacking the system

There are ample resources available to students about how to beat or hack e-proctoring software. This post talks about how easy it is for students to load up a virtual machine to beat the system. There are also plenty of online videos dedicated to showing students how to beat e-proctoring system. Let’s be clear: There is no completely foolproof way to ensure students do not cheat on exams. There will always be a small percentage of students who spend more time and effort trying to find creative ways to cheat instead of putting that same effort into preparing for their exams.

Resources: Webinar Recordings

A couple of publicly accessible webinar recordings you might find useful are:

Academic Integrity in Online Exams – This session was presented by Tod Denham and the team at Thompson Rivers University (TRU) Open Learning did for us at the University of Calgary.

Implementing remotely invigilated online exams at scale, presented by Kylie Day as part of the  Transforming Assessment Webinar Series is also worth a watch.

Additional Resources

E-CampusOntario – ProctorTrack Instructor Support Guide (open access pressbook)

Fourteen Simple Strategies to Reduce Cheating on Online Examinations – Excellent article by Stephanie Smith Budhai

What the research says

For those interested in scholarly perspectives on the topic, a couple of journal articles worth looking up include:

Cramp et al. (2019) – Lessons learned from implementing remotely invigilated online exams.

González-González et al. (2020) – Implementation of E-Proctoring in Online Teaching: A Study about Motivational Factors

I will update this post as I collect and curate more information that I think will be helpful to educators and administrators as we learn more about this brave new world of remote learning during COVID-19. (All literary and cultural references to sci fi and dystopian future(s) are most definitely intentional).

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This blog has had over 2 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, and the Educational Leader in Residence, Academic Integrity, University of Calgary, Canada. Opinions are my own and do not represent those of the University of Calgary.

Last updated: 8 June 2020