The Administration of English as a Second Language (ESL) Programs: Striking the Balance Between Generating Revenue and Serving Students

December 30, 2012

Critical Perspectives on International Education Sarah EatonI am squealing with joy to share this news with you. Four years ago, Dr. Yvonne Hébert, a professor of Education at the University of Calgary invited me to submit a chapter for a book she was co-editing with her colleague, Dr. Ali Abdi.

I submitted a chapter that focused on the difficulties managers of ESL / EFL programs face when it comes to the pressures they face to generate revenue for their institutions and focussing on students’ learning.

You would think that an administrator’s first priority should be to serve students. Morally and ethically that may be true. In terms of practicalities, the reality can be quite different. Many program administrators face great pressure to “put bums in seats”. This chapter addresses some of those difficulties.

“The Administration of English as a Second Language (ESL) Programs in Higher Education: Striking the Balance Between Generating Revenue and Serving Students” (pages 149-162) is my contribution to the new book called Critical Perspectives on International Education that has just been published by Sense publishers in Rotterdam.

The book is now available in paperback and hardcover:

ISBN Paperback: 9789460919046 ($ 49.00)
ISBN Hardcover: 9789460919053 ($ 99.00)

It may also become available as an e-book in 2013.

There has been so little published about the difficulties that English language program leaders face in terms of the moral, ethical and business decisions they must make every day in their administrative roles. More conversations and dialogue need to happen to help managers and directors make wise decisions.

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


3 Handy Checklists for APA Style and Formatting

November 27, 2012

As my students are getting ready to hand in their final research papers, they are struggling to learn APA (American Psychological Association) standards for formatting, citations and references. Here are three handy checklists I have shared with them. They find them very helpful:

APA Style Checklist – http://www2.indwes.edu/ocls/apa/apastylechecklist.pdf

Checklist for APA Style (from Elmhurst) – http://library.elmhurst.edu/files/2010/02/ChecklistAPA.pdf

APA Format Checklist (from SLU) – http://www.slu.edu/Documents/student_development/student_success_center/APA_Format_Checklist_Handout.pdf

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


Is your research biased? Answer: Yes. (Here’s why.)

October 29, 2012

Sarah Eaton blog technology researchThis semester I am teaching a course on Research Methodology in Education. One of the topics that has come up is bias.

Bias is present is bascially every research study. Even though we strive to be objective — and that is part of our work, we nevertheless start with a set of values, beliefs and philosophies that shape our opinions and world view.  It is important for reasearchers to understand the biases they bring to their work and to acknowledge them.

For example, one of my biases is that I hold is that everyone is capable of learning. Not everyone is capable of earning a Ph.D. (for any number of reasons), but everyone is capable of learning something. This is one of my values and beliefs that shapes my work. If I am an honest researcher, I must declare and acknowlege that bias when I do research. It is one thing to have and acknowledge bias. It is an entirely different matter to purposely bias our research in favor of a particular outcome or do research just to prove a point.

There are two ways to approach research:

Approach #1 – Conduct research in a manner that supports your argument

The first is to start with an argument or a position and conduct research and find literature that supports your point of view.

Though some scholars might disagree, I would submit that is an undesirable starting position. The reason is that you are likely to skew either your research or your results so they fit with your argument. Forcing results to fit to a pre-determined argument may be considered unethical. For example, pharmaceutical companies that conduct drug tests in order to prove the drug is safe and refuse to release research that may contradict that starting point are harshly criticized. Such research is not considered believable because it is skewed.

Approach #2 – Start with a research question, hypothesis or topic. Conduct your research in a manner that seeks to answer a question.

The second way to approach you research is to begin with a problem you want to solve or a question you want to answer. Then, you conduct your research in a manner that seeks to answer your research question. Once you have conducted your research, your argument emerges from your data.

The data is the information that you gather that allows you develop a cogent argument to persuade others. You can gather primary data (e.g. interviews) or secondary data (e.g. literature review).

Part of a research study almost always involves a review of previous literature written on the topic you are studying. In your literature review, it is valuable to cite opposing views. Once you have considered your question or problem from a variety of angles, then you can begin to develop an argument, based on your findings. Considering a variety of viewpoints is highly desirable as it demonstrates that you are not attempting to skew your results in favor of a pre-determined outcome.

Be aware that just because you start your research with a particular question or topic, it is unwise to assume that your starting position is the correct one. Be curious, rather than dogmatic. What themes emerge from the literature that you surveyed? What surprised you? What arguments can be made? What conclusions can be drawn?

In my own research, it has happened to me that I start with a research question, problem or hypothesis and as I surveyed the literature, my hypothesis was proven to be incorrect. Be prepared for that to happen. It does not mean you are a bad researcher. Quite the contrary, it means you have allowed your hypothesis or question to be challenged and your research is driven by the data you find.

We may come to our work with a bias. But ultimately, the research needs to speak for itself. That’s what makes it credible.

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


5 Tips to make writing easier

October 4, 2012

This past spring I taught a course on Writing Educational Research to a group of Master’s students, most of whom taught English as an Additional Language as their job. I was surprised how many of them loathed writing. One student said that she was reluctant to teach writing in her EAL courses because it felt like forcing a traumatic experience on them.

Over the course of the six-weeks we learned together, we came up with some strategies that they could use for themselves, and also use with their students. Here they are:

1. Write every day. Saying, “I’m going to write my essay on the weekend,” can turn the weekend into a time of torture instead of a time to relax and recharge your batteries. Instead, commit to writing 30 minutes per day. This helps build the writing habit.

2. Choose a time of the day when you feel fresh and creative.  For me, that time is often first thing in the morning. By mid-afternoon I am crashing and after supper my brain seems capable of basic life support only. In the morning is when I feel both creative and clear-headed.

3. Work with a writing partner. Choose someone you get along with and like to work with. Arrange a time to work together to review each other’s writing, make suggestions and do some peer editing. The point of working together is to try to help each other, not to nit pick. Set some ground rules and focus on the positive.

4. Let go. Some students said they hated writing because they couldn’t tolerate being criticized or being asked to revise their writing. They became very emotionally attached to their writing right away. What if the purpose of writing was to share it? And share it in the best form possible? If we start with that idea, then we might become less emotionally tethered to the writing… You can still be proud of your work without having a  Gollum-like attachment to it.

5. Edit and revise. It is said that Mozart never revised his music. He sat down, wrote it and was done. Unfortunately, most of us are not Mozart. I recently submitted the second revision of an article I submitted to a peer-reviewed academic journal. It was “accepted with minor revisions” when I first submitted it. That was almost six months ago. I made the changes the reviewers requested and re-submitted it. Then recently, the editor came back to me with a few more minor changes. He was right in asking me to change a few more things. I had forgotten to add in some citations, which are important in journal articles. I made the changes and sent the manuscript back again. I had been so close to the work, I could no longer see the errors. Working with editors, reviewers and instructors is really a chance to make your writing better.

Writing seems to be very easy for some people and very painful for others. These strategies may help a few reluctant writers and ease their stress so writing does not seem so daunting.

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


Call for papers: Multidisciplinary Approaches in Language Policy and Planning Conference 2012

April 15, 2012

University of CalgaryAre you interested in language policy and related research? I’m on the organizing committee for this upcoming conference in Calgary and promised I’d share this call for papers. We’d love to have you submit a proposal!

Multidisciplinary Approaches in Language Policy and Planning Conference 2012

September 6 – 8, 2012

University of Calgary, Alberta, Canada

Plenary Speakers

  • Francois Grin, University of Geneva
  • Elana Shohamy, Tel Aviv University
  • Peter Ives, University of Winnipeg

Call for papers

This international conference will be held at the University of Calgary, Canada.  We invite papers that approach language policy from a variety of theoretical and methodological perspectives, and in a variety of contexts, from the local/institutional to national/global.  We invite abstracts (500 words maximum) for papers in any of the following areas:

  • Language policy and political theory
  • Official language policies
  • Language policy and lingua franca
  • Heritage language policies
  • Language policy and globalization
  • Ideologies and language policies
  • Language policies in school settings
  • National identities and language policies
  • Language policy and the economics of the workplace
  • Non-official languages in mainstream classrooms
  • Language policies and social mobility
  • Language attrition, language revitalization and language policies
  • Language policies and transnational communities

Abstracts should be 500 words maximum including all references. The deadline for submissions is June 1, 2012.

Abstracts will be reviewed anonymously by at least two experts in the field. Final decisions will be sent to authors by June 15, 2012.

Each paper presentation should be 20 minutes, with 10 minutes for discussion. You can submit a maximum of two contributions, one as author and one as co-author or discussant.

Principal conference organizers: Dr. Tom Ricento and Dr. Mary O’Brien.

Go here to submit your proposal: http://www.educ.ucalgary.ca/lpp/call-for-papers

Conference website: http://www.educ.ucalgary.ca/lpp/

Click here for a downloadable poster for the conference.

Conference Twitter hashtag: #malpp

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.