The University of Toronto Settlement Is a Turning Point for Academic Integrity in Canada

May 22, 2026

On April 1, 2026, Justice Meaghan M. Conroy of the Federal Court of Canada issued a consent judgment confirming that the Easy EDU tutoring companies infringed the copyright of the University of Toronto and three named professors: Robert Gazzale, Lisa Kramer, and Ai Taniguchi. Joe Friesen covered the story for The Globe and Mail (paywalled, but worth tracking down). The settlement requires Easy EDU to pay $1 million in damages, plus HST and interest. A counterclaim by Easy EDU against the university was dismissed without costs. The case had been before the courts since 2022.

Friesen reported that Easy EDU reproduced course outlines, slide presentations, lecture notes, and assignments without authorization. In some instances, the company provided tests written by faculty with answers included, placing students at direct risk of academic misconduct violations. One published adjudication described how 180 students received a study package containing 22 questions that corresponded directly to questions a professor had written for an assessment. The student named in that case received a grade of zero and a 28-month suspension.

This case matters beyond copyright law and anyone who works in academic integrity in Canada should be paying attention Why? Because the case could set a precedent for how Canadian institutions respond when students use file-sharing services, term paper mills, or engage so-called academic consultants.

What the Settlement Exposes

Let’s be clear: the Easy EDU case did not emerge in isolation. The case reflects a pattern I and others have documented extensively. In Academic Integrity in Canada: An Enduring and Essential Challenge, which Julia Christensen Hughes and I edited and published with Springer in 2022, our contributors wrote about contract cheating in Canada in a number of chapters. Collectively, we traced the commercialization of academic support services as part of a broader commodification of higher education. The volume includes chapters on contract cheating in Canada and on EdTech-enabled contract cheating, both of which point to the same structural condition that made Easy EDU possible: a market for services that operates in parallel to formal education, targeting students under pressure, with few regulatory constraints.

Canada has no legislation against contract cheating companies. The U of T settlement is a copyright remedy, not a criminal one. Easy EDU was not shut down because what it did was illegal under a contract cheating statute. It was held responsible for reproducing materials that belonged to the university and its faculty. This distinction is important here because copyright law filled a gap that academic integrity policy could not. 

The Platformization of Academic Misconduct 

A recent 2026 study published in the British Educational Research Journal adds another dimension to this picture. My PhD student Gengyan Tang led this study, with Wei Cai and me as co-authors. Tang, Cai, and I examined commercial academic misconduct appeal services operating in China’s digital marketplace and found that these agencies target Chinese international students through platforms such as Xiaohongshu (RED). These services operate in a regulatory and ethical grey zone, packaging appeal support as a marketable product and translating case outcomes into metrics like success rates.

Tang, Cai, and I conceptualize this process as self-platformization: commercial actors reorganizing educational assistance in alignment with platform economies. The same logic applies to tutoring services like Easy EDU. These are not tutoring companies in any traditional sense. They are platform-aware businesses that use algorithms, social media, and scale to insert themselves into students’ academic lives at precisely the moments when students are most vulnerable.

The students in the U of T case were not, for the most part, bad actors. Many were international students navigating unfamiliar institutional systems, in some cases at risk of losing their study permits. Easy EDU identified that vulnerability and built a business model around it. One student, identified only by initials in the published adjudication, faced a 28-month suspension, not because they set out to deceive, but because a commercial service supplied unauthorized materials and they used them.

In our study, Tang, Cai, and I argue that institutions have invested heavily in prevention and detection but have largely ignored the post-violation stage. That gap is where commercial services can operate with relative ease because there is nothing stopping them from doing so. Universities focus on catching misconduct. Academic consulting services (i.e., contract cheating companies) profit from what happens next, whether that means supplying unauthorized test answers before an assessment or, as we found in our research, or coaching students through misconduct hearings afterward.

So What’s Next?

The U of T injunction permanently restrains Easy EDU from making further use of the university’s course materials. The university has committed to directing settlement proceeds toward student academic supports. These are constructive outcomes, and also insufficient on their own.

In Academic Integrity in Canada: An Enduring and Essential Challenge, I, together with other contributors, called for legislation that would deter contract cheating firms from operating in Canada. That call has gone largely unanswered. The U of T case demonstrates that copyright enforcement can achieve results where academic integrity policy alone cannot, but copyright litigation is expensive, slow, and available only to institutions with the resources to pursue it. The case took four years to resolve, an in the financial climate we are in today, many institutions simply cannot absorb that kind of cost.

What the settlement does accomplish is normative because it establishes, through a federal court consent judgment, that reproducing course materials for commercial tutoring purposes constitutes copyright infringement. It names the professors whose intellectual property was taken and affirms, as U of T vice-provost Heather Boon stated, in Friesen’s article, that faculty own the copyright in their course materials and the university will support them in protecting it. That is a meaningful public statement. It signals that institutions are prepared to act, and that the legal tools to do so exist.

The Bigger Picture

Academic integrity is not simply a student conduct problem, but rather a structural problem shaped by institutional design, assessment practice, resource inequity, and the commercialization of educational support. The Easy EDU case sits at the intersection of all of these.

The students who attended those tutoring sessions needed academic support. Easy EDU positioned itself as that help, at a price, with materials it had no right to distribute. The university’s commitment to redirecting settlement funds to student supports is the right response. It will not be enough without sustained investment and clearer procedural guidance for students facing misconduct allegations. Institutions across our country happily received international student tuition fees, on the assumption that students are admitted have the academic skills and preparation they need to succeed. By and large, we still tend to blame the students if they lack academic skills or knowledge of how to navigate the higher education system. When the students turn to third parties whom they believe can help them fill their skills gap, historically, it is the students who are held responsible while companies operating in the background simply line their pockets with profits without any repercussions. This is the first time, to my knowledge, that a commercial supplier of academic services operating in Canada has faced a monetary penalty for facilitating academic misconduct.

Better institutional supports, clearer procedural guidance for students facing misconduct allegations, and platform-aware integrity education are not peripheral concerns. They are the conditions under which commercial exploitation becomes less attractive. In our study, Tang, Cai, and I call for a post-violation framework that attends to digital infrastructures and addresses students during crisis moments, not only before them. I continue to believe that work is overdue.

Kudos to the team at U of T for pursuing this case. You’ve now set a precedent that others can follow.

References

Eaton, S. E., & Christensen Hughes, J. (Eds.). (2022). Academic integrity in Canada: An enduring and essential challenge. Springer. https://doi.org/10.1007/978-3-030-83255-1

Friesen, J. (2026, May 22). University of Toronto reaches settlement for $1-million in damages from tutoring company. The Globe and Mail. https://www.theglobeandmail.com/canada/article-university-of-toronto-reaches-settlement-1-million-damages-tutoring  

Tang, G., Eaton, S. E., & Cai, W. (2026). Academic misconduct appeal services in China: Platform logics, self-platformization and implications for integrity education. British Educational Research Journal. https://doi.org/10.1002/berj.70130

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Sarah Elaine Eaton, PhD, is a Professor and Research Chair in the Werklund School of Education at the University of Calgary, Canada. Opinions are my own and do not represent those of my employer.


The Impact of Workplace Incivility on Higher Education

August 23, 2025

I am pleased to have collaborated with Dr. Leda Stawnychko and Ms. Rafi Mehnaz on this new article, “Exploring the impact of workplace incivility on psychological safety and leadership succession in higher education” in the International Journal for Leadership in Education.

I first met Leda Stawnychko when she was an EdD student at the University of Calgary. I had the pleasure of serving on her supervisory committee to support her doctor of education research project on Leadership Development Experiences of Department Chairs at a Canadian University.

When Leda invited me to join her later for a project on psychological safety and leadership succession in higher education, I accepted right away. This topic is important one and it rarely gets discussed in the literature on academic integrity, but as we know, professional and collegial ethics are part of a comprehensive approach to academic integrity.

As we point out in the abstract and in the main body of the article, there is a disproportionate impact of incivility on equity-seeking and early-career faculty. In other words, those who are already marginalized and experience barriers and discrimination are more likely to be on the receiving end of workplace incivility and hostility.

I’ve said it before and I’ll say it again: There can be no integrity without equity. We need to think more about the way that higher education as a system allows for the perpetuation of discrimination and harm, not only for students, but also for faculty and staff. If the workplace is not a psychologically safe environment, then employees cannot thrive.

I invite you to check out the article, which is open access and free to read and download.

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Sarah Elaine Eaton, PhD, is a Professor and Research Chair in the Werklund School of Education at the University of Calgary, Canada. Opinions are my own and do not represent those of my employer.


How Not to Respond: 5 Mistakes Professors Make After Misconduct Rulings

May 28, 2025

Academic misconduct cases can leave professors feeling frustrated, especially when outcomes don’t align with their expectations. These emotions are understandable and how faculty respond to disappointing rulings can impact their professional standing; relationships with colleagues and students; and future effectiveness in addressing misconduct.

Here are five common mistakes professors make when they disagree with academic misconduct decisions—and better approaches to consider.

1. Venting to Students About the Decision

The Mistake: Discussing the case details or expressing frustration about the ruling with other students, either in class or informal settings.

Why It Backfires: This behavior undermines institutional authority, creates an uncomfortable environment for students, and may violate confidentiality requirements. Students lose confidence in the system and may question whether they’ll receive fair treatment.

Better Approach: Process your concerns through appropriate channels. If you need to discuss the case, speak with department chairs, ombudspersons, or trusted colleagues who understand confidentiality requirements.

2. Making Public Complaints on Social Media or Forums

The Mistake: Posting about the case on social media, academic forums, or other public platforms, even when avoiding specific names.

Why It Backfires: Public complaints damage professional relationships and institutional reputation. Even anonymous posts can often be traced back to their authors. This approach also models poor conflict resolution for students and colleagues.

Better Approach: Use internal grievance procedures or professional development opportunities to address systemic concerns. Focus energy on improving processes rather than criticizing past decisions.

3. Refusing to Participate in Future Misconduct Proceedings

The Mistake: Declining to serve on academic integrity committees or refusing to report suspected misconduct because of disagreement with previous outcomes.

Why It Backfires: Withdrawal from the process eliminates your voice from future decisions and reduces the system’s effectiveness. This stance also shifts additional burden to colleagues who continue participating.

Better Approach: Stay engaged while working to improve the system. Use your experience to advocate for clearer guidelines, better training, or procedural improvements that address your concerns.

4. Treating the Student Differently in Future Interactions

The Mistake: Allowing disappointment about the ruling to affect how you interact with the student in subsequent courses, recommendations, or professional settings.

Why It Backfires: This behavior constitutes unprofessional conduct and potential retaliation. It undermines the educational mission and creates legal risks for both you and the institution.

Better Approach: Maintain professional boundaries and treat all students equitably. If you find it difficult to interact objectively with the student, consider recusing yourself from situations where bias might affect your judgment.

5. Bypassing Established Processes

The Mistake: Going directly to senior administrators, board members, or external parties without following institutional procedures for investigations, appeals, or grievances.

Why It Backfires: Skipping proper channels damages relationships with immediate supervisors and colleagues. It also reduces the likelihood that your concerns will receive serious consideration, as decision-makers prefer to see that established processes were followed.

Better Approach: Work through designated channels first. Document your concerns clearly and present them through official appeal mechanisms. If these prove insufficient, seek guidance from faculty governance bodies or professional organizations.

Moving Forward Constructively

Disagreement with academic misconduct decisions stems from genuine concern for educational standards and fairness. Channel this concern into productive action by focusing on prevention, process improvement, and professional development rather than relitigating past cases.

Consider these constructive alternatives: participate in policy review committees, mentor colleagues on documentation practices, advocate for faculty training on academic integrity, or contribute to scholarship on effective misconduct prevention.

The goal is not to eliminate disagreement with misconduct decisions—different perspectives strengthen academic integrity systems. The goal is to express disagreement in ways that improve outcomes for everyone involved while maintaining the professional standards that serve our educational mission.

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Sarah Elaine Eaton, PhD, is a Professor and Research Chair in the Werklund School of Education at the University of Calgary, Canada. Opinions are my own and do not represent those of my employer.


The GenAI Gender Gap

January 10, 2025

There is a gender gap when it comes to GenAI.

Just 26.3% of the European Union’s artificial intelligence (AI) professionals are women, according to a report from LinkedIn.

In my work with of the Women for Ethical AI (W4EAI) UNESCO platform, we had similar findings in our gender outlook study.

An AI-generated image of a group of women.

There are no easy solutions to this gap, but for those working in this area, some five concrete things you can do to promote gender inclusion (and equity in general) are:

  • 
Invite women into leadership roles, strategic planing for artificial intelligence and advanced technology.
  • Ensure that policies explicitly include women, girls, and other equity-deserving groups.
  • Invite women (and in particular, early career women and those who are precariously employed) to share and showcase their expertise and knowledge (and compensate them for their contributions).
  • Create formal sponsorship programs for women and girls who want to develop their knowledge and cp-competencies related to AI, with ongoing opportunities for learning and skill development.
An AI-generated image of a group of women.

There are a myriad of ethical complexities when it comes to artificial intelligence and gender is only one of them. Acknowledging inequalities and then working to support equity, fairness, and justice will remain ongoing work in the years to come.

References

AI in the EU: 2024 Trends and Insights from LinkedIn. (2024). https://economicgraph.linkedin.com/content/dam/me/economicgraph/en-us/PDF/AI-in-the-EU-Report.pdf

United Nations Educational Scientific and Cultural Organization (UNESCO). (2024). UNESCO Women for Ethical AI: Outlook study on artificial intelligence and gender. https://unesdoc.unesco.org/ark:/48223/pf0000391719

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Sarah Elaine Eaton, PhD, is a Professor and Research Chair in the Werklund School of Education at the University of Calgary, Canada. Opinions are my own and do not represent those of my employer. 


IELTS Exam Fraud: Is large-scale cheating really a shock to anyone?

January 7, 2025
A screenshot from an online news story. There is a photo of students taking an exam. There is black text on a white background.

The headline reads, “IELTS exam fraud scandal ‘shocks’ Indonesia“, as reported by Vietnam.vn. The article goes on to offer details about large-scale cheating on English-language proficiency testing, saying that, “Faced with the increasing incidence of fraud, many prestigious universities around the world have adjusted their admission policies, especially regarding IELTS requirements.”

Contract cheating and exam proxies (i.e., impersonators) are at the heart of the scandal, with customers each paying about 47,000,000 Vietnamese Dong (which seems to convert to about $1851 USD or $2650 CAD, according to one online currency exchange website).

The article reports that these cheating incidents have caused schools in Singapore, Australia, and the US to raise the minimum test score for entrance to certain programs. (I am puzzled as to why schools think that raising the minimum score for admissions will prevent cheating on standardized texts used as an entrance requirement? My guess is that it might just drive up the price of fraud…)

Two chapters from our edited book, Fake Degrees and Fraudulent Credentials in Higher Education (Eaton, Carmichael, and Pethrick, 2023) are worth mentioning, as the authors of both chapters raised the alarm about the issue of large-scale global cheating on English language proficiency exams.

Soroush Sabbaghan (University of Calgary) and Ismaeil Fazel (University of British Columbia) in their chapter, ‘None of the above: Integrity concerns of standardized English proficiency tests’, “shed light on the complexities and the apparent disconnect between equity, integrity, fairness, and justice in standardized language proficiency tests and the integrity issues that can arise as a result.”

Angela Clark (York University), in her chapter, “Examining the Problem of Fraudulent English Test Scores: What Can Canadian Higher Education Institutions Learn?”, argues that “relying on a single language proficiency test score to determine an individual’s readiness is problematic, and also problematic is the lack of related academic research and data to help guide admissions decision-making”. She looks at media reports from the UK, US, and Canada, noting that, “Media reports and a lack of data serve to promote distrust of the language testing process and the test scores that institutions receive.”

Cheating on English language proficiency exams is nothing new and nor is it isolated to any one country.

Both of these chapters are thoroughly researched and well written. If you’re interested in the topic of fraud in English language exams, I recommend checking them out. In the meantime, large-scale cheating on standardized tests and the related problem of admissions fraud should shock exactly no one.

References

Clark, A. (2023). Examining the problem of fraudulent English test scores: What can Canadian higher education institutions learn? In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 187-207). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_9 

IELTS exam fraud scandal “shocks” Indonesia. (2024, December 28). Vietnam.vn. https://www.vietnam.vn/en/be-boi-thi-ho-ielts-rung-dong-indonesia/

Sabbaghan, S., & Fazel, I. (2023). None of the above: Integrity concerns of standardized English proficiency tests. In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 169-185). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_8 

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Sarah Elaine Eaton, PhD, is a Professor and Research Chair in the Werklund School of Education at the University of Calgary, Canada. Opinions are my own and do not represent those of my employer.