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Fake Degrees, Fraudulent Credentials and the Ecosystem of Commercial Academic Fraud

April 10, 2025

Since 2020 I’ve been working with a number of collaborators on projects related to fake degrees, diploma mills, and credential fraud. One of the people I have had the privilege of working with is FBI Special Agent (ret.), Allen Ezell, who is one of the world’s leading experts on fake degrees and accreditation fraud.

I’ve spent countless hours on the phone with Allen and have exchanged dozens, if not hundreds, of e-mails with him, over the years. Now in his 80s, Allen is one of the world’s finest experts on the topic. He contributed a fascinating chapter called “Yesterday, today, and tomorrow: A tour of Axact, the ‘World’s Largest Diploma Mill’” to our book, Fake Degrees and Fraudulent Credentials in Higher Education.

We also learned from other contributors to the book that the companies who sell fake credentials don’t stop there. They can also provide contact cheating services (often under the guise of ‘research services’), fake admission letters, fake transcripts, fraud in standardized testing (e.g., sending impersonators to write English language proficiency tests), and much more.

In the introduction for the book, we connect the dots to show how admissions fraud, contract cheating (e.g., term paper mills), scientific and scholarly paper mills, and fake degrees and fraudulent credentials are all connected. We synthesize the key ideas in this infographic:

Diagram titled "The Ecosystem of Commercial Academic Fraud" by Eaton & Carmichael (2022), showing four overlapping colored circles, each representing a type of academic fraud, with "Fraud" in the center where all circles overlap. The categories are: Degree Mills (red): Fake and fraudulent diplomas, transcripts, reference letters, and other academic and professional documents. Contract Cheating (orange): Outsourced student academic work including term paper mills, assignment completion services, thesis writing services, and student proxy services. Admissions Fraud (green): Impersonation and fraud services for standardized admissions testing (e.g., SATs), language proficiency testing, and unethical educational agents. Paper Mills (blue): Manufactured scholarly and scientific publications, authorship for sale. Each category overlaps in the center to show they are part of a broader ecosystem of fraud. The image includes a citation and Creative Commons license at the bottom.

It is difficult to get a handle on the exact size and scope of the industry, but based on what we know, we estimated that the industry is worth at least $21 Billion USD, and we figure that is a low estimate.

Throughout the past half-decade, we’ve developed a number of resources related to these topics. I’ve posted about them previously, but I figured it might be helpful if I gathered some of them into a single blog post. They are all freely available as open access resources.

Counterfeit Credentials: 13 Recommendations for Higher Education Professionals

Infographic titled "Counterfeit Credentials: Top 13 Recommendations for Higher Education Professionals" by Carmichael & Eaton (2020). It offers guidance to help institutions detect and prevent the use of fake degrees and fraudulent documents in admissions and hiring. The recommendations are:
1. Use a direct transmission system for admission applications – Electronic grade submissions reduce tampering.
2. Consider an evaluation service – Evaluate transcripts against program requirements.
3. Know the signs of a fake degree – Check for authenticity, spelling, watermarks, correct language, matching data points.
4. Employ a transcript sharing service – Use secure repositories or verify hand-delivered transcripts.
5. Don't say cheese – Warn students not to post degrees online due to risk of fraud.
6. Compare interim and final grades – Ensures data integrity.
7. Audit your systems routinely – Think like a hacker to uncover weaknesses.
8. Beware of strip mall schools – Diploma mills that mimic real institutions; create internal databases for tracking.
9. Take stock of your transcript paper – Use serial numbers and compare for inconsistencies.
10. Learn how to spot a bogus transcript – Identify fakes by comparing submitted transcripts.
11. Verify education credentials when hiring – Check for linear academic progression and verify references beyond website searches.
12. Investigate whistleblower claims – Some student reports may be legitimate and need proper review.
13. Leverage your professional network – Share practices, investigate cases, or lobby for change.
References and contact emails (jamie.carmichael@carleton.ca; seaton@ucalgary.ca) are included for further information.

This infographic is intended mainly for registrars, admissions staff, admissions committees and others whose work involves assessing the credentials of applicants for university and college programs.

Scholarships Without Scruples

In this infographic, Jamie Carmichael and I share signs of scholarship scams, which is one from of educational fraud:

When it comes to education fraud, there are many angles to consider. There is certainly a need for more research, awareness, and advocacy on these topics, especially as GenAI can make these types of fraud easier.

Below are some related posts and further resources that I hope you find helpful.

Related posts

References and Resources

Carmichael, J. (2023, June 7). Understanding Fake Degrees and Credential Fraud in Higher Ed. The Evollution: A Modern Campus Illumination. https://evolllution.com/programming/credentials/understanding-fake-degrees-and-credential-fraud-in-higher-ed/
Carmichael, J. J. (2024). Reframing and Broadening Adversarial Stylometry for Academic Integrity. In S. E. Eaton (Ed.), Second Handbook of Academic Integrity (pp. 1467-1485). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-54144-5_148
Carmichael, J., & Eaton, S. E. (2020). Counterfeit Credentials: Top 13 Recommendations for Higher Education Professionals (Infographic). University of Calgary. http://hdl.handle.net/1880/113042
Clark, A. (2023). Examining the problem of fraudulent English test scores: What can Canadian higher education institutions learn? In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 187-207). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_9
Çelik, Ö., & Razı, S. (2023). Avoiding favouritism in the recruitment practice of Turkish higher education institutions. In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 153-167). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_7
DeCoster, B. (2023). There is no culture? A framework for addressing admissions fraud. In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 209-226). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_10
Duklas, J. (2023). Bridging to tomorrow: A historical and technological review of credential exchange in higher education within Canada. In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 95-113). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_4
Eaton, S. E., & Carmichael, J. (2020). Scholarships without scruples (Infographic). University of Calgary: http://hdl.handle.net/1880/113044
Eaton, S. E., & Carmichael, J. (2022). The Ecosystem of Commercial Academic Fraud. University of Calgary. https://dx.doi.org/10.11575/PRISM/40330
Eaton, S. E., Carmichael, J., & Pethrick, H. (Eds.). (2023). Fake degrees and credential fraud in higher education. Springer. https://doi.org/10.1007/978-3-031-21796-8
Ezell, A. (2023). Yesterday, today, and tomorrow: A tour of Axact, the “World’s Largest Diploma Mill”. In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 49-94). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_3
Hextrum, K. (2023). Fair play, fraud, or fixed? Athletic credentials in U.S. higher education. In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 115-132). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_5
Orim, S.-M., & Glendinning, I. (2023). Corruption in admissions, recruitment, qualifications and credentials: From research into quality assurance. In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 133-151). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_6
Sabbaghan, S., & Fazel, I. (2023). None of the above: Integrity concerns of standardized English proficiency tests. In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 169-185). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_8

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Sarah Elaine Eaton, PhD, is a Professor and Research Chair in the Werklund School of Education at the University of Calgary, Canada. Opinions are my own and do not represent those of my employer.

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Posted by Sarah Elaine Eaton, Ph.D.

IELTS Exam Fraud: Is large-scale cheating really a shock to anyone?

January 7, 2025

A screenshot from an online news story. There is a photo of students taking an exam. There is black text on a white background.

The headline reads, “IELTS exam fraud scandal ‘shocks’ Indonesia“, as reported by Vietnam.vn. The article goes on to offer details about large-scale cheating on English-language proficiency testing, saying that, “Faced with the increasing incidence of fraud, many prestigious universities around the world have adjusted their admission policies, especially regarding IELTS requirements.”

Contract cheating and exam proxies (i.e., impersonators) are at the heart of the scandal, with customers each paying about 47,000,000 Vietnamese Dong (which seems to convert to about $1851 USD or $2650 CAD, according to one online currency exchange website).

The article reports that these cheating incidents have caused schools in Singapore, Australia, and the US to raise the minimum test score for entrance to certain programs. (I am puzzled as to why schools think that raising the minimum score for admissions will prevent cheating on standardized texts used as an entrance requirement? My guess is that it might just drive up the price of fraud…)

Two chapters from our edited book, Fake Degrees and Fraudulent Credentials in Higher Education (Eaton, Carmichael, and Pethrick, 2023) are worth mentioning, as the authors of both chapters raised the alarm about the issue of large-scale global cheating on English language proficiency exams.

Soroush Sabbaghan (University of Calgary) and Ismaeil Fazel (University of British Columbia) in their chapter, ‘None of the above: Integrity concerns of standardized English proficiency tests’, “shed light on the complexities and the apparent disconnect between equity, integrity, fairness, and justice in standardized language proficiency tests and the integrity issues that can arise as a result.”

Angela Clark (York University), in her chapter, “Examining the Problem of Fraudulent English Test Scores: What Can Canadian Higher Education Institutions Learn?”, argues that “relying on a single language proficiency test score to determine an individual’s readiness is problematic, and also problematic is the lack of related academic research and data to help guide admissions decision-making”. She looks at media reports from the UK, US, and Canada, noting that, “Media reports and a lack of data serve to promote distrust of the language testing process and the test scores that institutions receive.”

Cheating on English language proficiency exams is nothing new and nor is it isolated to any one country.

Both of these chapters are thoroughly researched and well written. If you’re interested in the topic of fraud in English language exams, I recommend checking them out. In the meantime, large-scale cheating on standardized tests and the related problem of admissions fraud should shock exactly no one.

References

Clark, A. (2023). Examining the problem of fraudulent English test scores: What can Canadian higher education institutions learn? In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 187-207). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_9

IELTS exam fraud scandal “shocks” Indonesia. (2024, December 28). Vietnam.vn. https://www.vietnam.vn/en/be-boi-thi-ho-ielts-rung-dong-indonesia/

Sabbaghan, S., & Fazel, I. (2023). None of the above: Integrity concerns of standardized English proficiency tests. In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 169-185). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_8

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This blog has had over 3.7 million views thanks to readers like you. If you enjoyed this post, please ‘Like’ it using the button below or share it on social media. Thanks!

Sarah Elaine Eaton, PhD, is a Professor and Research Chair in the Werklund School of Education at the University of Calgary, Canada. Opinions are my own and do not represent those of my employer.

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Posted by Sarah Elaine Eaton, Ph.D.

Accreditation and Certification Fraud in IT

December 27, 2024

Many people in the academic integrity world are already familiar with contract cheating websites, those that deal in the business of buying and selling exams, bespoke term papers, theses, and exam questions and answers.

But this business isn’t limited to the millions of K-12, high school and post-secondary students. The exam fraud business is alive and well for professional accreditation exams for folks who either want to bypass a formal university degree or to supplement existing credentials.

For example, in the IT industry credentials are often the golden key to new opportunities. Certifications and accreditations (allegedly) validate technical skills, offering (so-called) proof that a candidate has the expertise needed for a professional role.

Taking into account supply and demand, with job candidates being in high supply and well-paying jobs being in high demand, certification and accreditation fraud is alive and well in the IT industry, as well as other industries. This is a trend employers cannot afford to ignore.

Exposing the Fraud: How Buying and Selling of Certification Exam Questions Works

Certification fraud occurs when individuals falsify credentials, purchase counterfeit certifications, or misuse legitimate certifications obtained by others. But there’s this sneaky grey area that exists when a person actually sits a professional exam themselves, but they’ve prepared by buying the exam questions and/or the answers from an online vendor.

I won’t name specific companies that do this in this post, because I’m not in the habit of advertising for these fraudsters, but I want to show you how they work, so here are some screenshots:

Screenshot #1: Home page

A website screenshot. Black background, with text in white and blue. Some of the text is quoted in the narrative that follows.

At the top of this website, the company claims that 94% of the exam questions that they sold were “almost the same” and that 97% of customers passed the exam using their materials. (Who knows what happened to the other 3%…?) Finally, 98% of customers found the “study guides” effective and helpful.

There’s that phrase that we commonly see on contract cheating websites, “study guide”. For the uninitiated, this is a euphemism for “exam questions”.

Screenshot #2: Saying it like it is: Not affiliated with any certification provider

A website screenshot. White background with black text.

In this screenshot the company states plainly that they are not affiliated or certified by any certification provider. Reading between the lines, the message is ‘caveat emptor’ or ‘buyer beware’. They are telling you upfront that they are in the business of selling exam questions and make no guarantees about their products.

Screenshot #3: Samples of accreditation exam questions for sale

A website screenshot. White background. Black task bar with light grey text. There are lists of texts written in blue.

Look at all the options: You can buy exam questions for certifications offered by DELL, English language proficiency exams, Citrix, Adobe, and Amazon, and Google just to name a few.

Screenshot #4: More samples of certification provider exam questions for sale.

But wait! There’s more! You can buy exam questions for certifications offers by Oracle, IBM, SAP, and others.

Assessment Security

Sites like compromise the assessment security of certification exams that are meant to qualify individuals to do a particular job. If this term is new to you, I recommend Professor Phill Dawson’s book, Defending Assessment Security in a Digital World. For a quick (and free) overview, of Phill’s work, this slide deck from one of his presentations is worth checking out.

Businesses that buy and sell exam certification questions engage in fraudulent practices undermine trust in the certification system and create significant risks for employers.

Consequences for Employers

Hiring someone with counterfeit credentials can have dire consequences. Unqualified employees may lack the technical skills to handle complex tasks, leading to project delays, costly errors, or even security breaches. Beyond the financial impact, fraudulent certifications can erode team morale, as employees with genuine qualifications may feel undervalued when working alongside those who faked their way in.

What Employers and Hiring Managers can Do

Employers, and especially hiring managers and those working in HR, must take proactive steps to safeguard their hiring processes. Some of you may be asking if this kind of practice is actually illegal. I’m not a lawyer, but what I can say is that although contact cheating for students is illegal in countries like Australia, the UK, and Ireland, if you’re not a student, then you might get to live a proverbial grey zone. To the best of my knowledge, it is not actually illegal to buy and sell questions for professional certification exams in most countries of the world.

So, what can employers do? First, trust but verify! Verifying certifications directly with issuing organizations is one step. Many certification bodies offer easy online verification tools to confirm a candidate’s credentials. Additionally, employers should stay informed about recognized accreditation standards and avoid unverified institutions.

Having said this, verification of credentials and certification won’t help if someone has bought exam questions online and then taken the test themselves. Their results could be ‘verifiable’ in a sense, because there’s an assumption that a person who has passed an exam had the knowledge to do so. But when someone buys their exam questions before sitting the test, it means that they have prepared for an exam and may not necessarily have internalized the knowledge or skills that should match the certification they receive from passing an exam. An exam is one measure of knowledge, but it isn’t the only one.

Having prospective employees demonstrate their skills and respond to technical questions that could only be answered if the person has the knowledge to back up their documentation can also help. One possibility is to give an interviewee a real-world scenario that could happen at your organization. Ask them how they would go about problem-solving it. If they struggle or stumble, it could be a sign that they lack the necessary skills for the job. (It could also be a sign that they’re just nervous or that interviewing isn’t their strength. So let me also make a plug here for having an inclusive and equitable interviewing process.)

Investing in robust, inclusive, and equitable hiring practices not only protects an organization from the pitfalls of fraud but also helps to create a culture of accountability and excellence. By placing a premium on authentic certifications combined with demonstrable knowledge and skills and inclusive hiring practices, employers signal their commitment to integrity and ensure they are building a team of qualified professionals.

Bottom line: If you’re hiring someone who says they have an IT certification based on taking exams, it’s worth it to find out if they actually have the knowledge and skills to do the job.

And this is just one example of one site. Rest assured that it is not the only one out there. Exam cheating companies like this one don’t exist in isolation. They’re in the game to make money, and lots of it.

In an industry where skills and knowledge drive success, vigilance against certification and accreditation fraud is not optional—it is a driver of success.

Future Outlook

Fraud and corruption are alive and well education and industry. There is a growing community of sleuths, scholars, and activists who are ready to sniff out fraud and expose it and naïveté about these matters is quickly going out of fashion.

There may have been a time when it was acceptable—or even fashionable—to clutch your pearls, proclaim moral outrage, or just refuse to accept that educational and professional fraud are more commonplace than you might have previously thought. GenAI is here to stay, and so are companies whose business is educational, accreditation, scientific, and professional fraud. These companies are profitable because they have customers willing to pay for their goods and services.

Vigilance, sleuthing, and exposing fraud are very much on trend as we move ahead into the new year. And if you’re a hiring manager, taking steps to protect the integrity of your operations is definitely part of the job in 2025 and beyond.

References and Further Reading

Carmichael, J. (2023, June 7). Understanding Fake Degrees and Credential Fraud in Higher Ed. The Evollution: A Modern Campus Illumination. https://evolllution.com/programming/credentials/understanding-fake-degrees-and-credential-fraud-in-higher-ed/

Eaton, S. E., & Carmichael, J. (2022). The Ecosystem of Commercial Academic Fraud. In. Calgary, Canada: University of Calgary. https://dx.doi.org/10.11575/PRISM/40330

Eaton, S. E., Carmichael, J., & Pethrick, H. (Eds.). (2023). Fake degrees and credential fraud in higher education. Springer. https://doi.org/10.1007/978-3-031-21796-8

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This blog has had over 3 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton, PhD, is a Professor and Research Chair in the Werklund School of Education at the University of Calgary, Canada. Opinions are my own and do not represent those of my employer.

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Posted by Sarah Elaine Eaton, Ph.D.

Learning, Teaching and Leadership

Fake Degrees, Fraudulent Credentials and the Ecosystem of Commercial Academic Fraud