When I was a student, I read works by Philip Altbach and Hans de Wit. Later, I became a fan of Elena Denisova-Schmidt and her work on fraud and corruption in higher education. Something very special happens when you actualy get to work with folks whom you have admired for years or even decades. When Elena invited me to contribute to a new edited volume she was working on with Philip Altbach and Hans de Wit, I jumped at the chance.
“Introduction In this chapter, I discuss corruption in the post-plagiarism era, focusing specifically on the weaponization of plagiarism and, by extension, the manipulation of reputation by moral judgment using intentionally orchestrated campaigns or selective disclosure with a focus on higher education. I begin by defining key terms such as corruption, plagiarism, and post-plagiarism. Then, I discuss the development of corruption in the age of artificial intelligence. I explore the weaponization of reputation and morality, and consider the impact of such tactics on society and democracy. Corruption, moral grandstanding, and virtue signaling are not new; however, technologies such as social media platforms and artificial intelligence can—and have—catalyzed some forms of corruption. I conclude by considering the future of ethics and integrity in the post-plagiarism age, including a call to action to uphold and enact integrity going forward. While concerns about post-plagiarism extend to almost all areas of human life, in my chapter I deal only with the realm of higher education.”
Sarah Elaine Eaton, PhD, is a Professor and Research Chair in the Werklund School of Education at the University of Calgary, Canada. Opinions are my own and do not represent those of my employer.
The headline reads, “IELTS exam fraud scandal ‘shocks’ Indonesia“, as reported by Vietnam.vn. The article goes on to offer details about large-scale cheating on English-language proficiency testing, saying that, “Faced with the increasing incidence of fraud, many prestigious universities around the world have adjusted their admission policies, especially regarding IELTS requirements.”
Contract cheating and exam proxies (i.e., impersonators) are at the heart of the scandal, with customers each paying about 47,000,000 Vietnamese Dong (which seems to convert to about $1851 USD or $2650 CAD, according to one online currency exchange website).
The article reports that these cheating incidents have caused schools in Singapore, Australia, and the US to raise the minimum test score for entrance to certain programs. (I am puzzled as to why schools think that raising the minimum score for admissions will prevent cheating on standardized texts used as an entrance requirement? My guess is that it might just drive up the price of fraud…)
Two chapters from our edited book, Fake Degrees and Fraudulent Credentials in Higher Education (Eaton, Carmichael, and Pethrick, 2023) are worth mentioning, as the authors of both chapters raised the alarm about the issue of large-scale global cheating on English language proficiency exams.
Angela Clark (York University), in her chapter, “Examining the Problem of Fraudulent English Test Scores: What Can Canadian Higher Education Institutions Learn?”, argues that “relying on a single language proficiency test score to determine an individual’s readiness is problematic, and also problematic is the lack of related academic research and data to help guide admissions decision-making”. She looks at media reports from the UK, US, and Canada, noting that, “Media reports and a lack of data serve to promote distrust of the language testing process and the test scores that institutions receive.”
Cheating on English language proficiency exams is nothing new and nor is it isolated to any one country.
Both of these chapters are thoroughly researched and well written. If you’re interested in the topic of fraud in English language exams, I recommend checking them out. In the meantime, large-scale cheating on standardized tests and the related problem of admissions fraud should shock exactly no one.
References
Clark, A. (2023). Examining the problem of fraudulent English test scores: What can Canadian higher education institutions learn? In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 187-207). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_9
Sabbaghan, S., & Fazel, I. (2023). None of the above: Integrity concerns of standardized English proficiency tests. In S. E. Eaton, J. J. Carmichael, & H. Pethrick (Eds.), Fake Degrees and Fraudulent Credentials in Higher Education (pp. 169-185). Springer International Publishing. https://doi.org/10.1007/978-3-031-21796-8_8
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Sarah Elaine Eaton, PhD, is a Professor and Research Chair in the Werklund School of Education at the University of Calgary, Canada. Opinions are my own and do not represent those of my employer.
Many people in the academic integrity world are already familiar with contract cheating websites, those that deal in the business of buying and selling exams, bespoke term papers, theses, and exam questions and answers.
But this business isn’t limited to the millions of K-12, high school and post-secondary students. The exam fraud business is alive and well for professional accreditation exams for folks who either want to bypass a formal university degree or to supplement existing credentials.
For example, in the IT industry credentials are often the golden key to new opportunities. Certifications and accreditations (allegedly) validate technical skills, offering (so-called) proof that a candidate has the expertise needed for a professional role.
Taking into account supply and demand, with job candidates being in high supply and well-paying jobs being in high demand, certification and accreditation fraud is alive and well in the IT industry, as well as other industries. This is a trend employers cannot afford to ignore.
Exposing the Fraud: How Buying and Selling of Certification Exam Questions Works
Certification fraud occurs when individuals falsify credentials, purchase counterfeit certifications, or misuse legitimate certifications obtained by others. But there’s this sneaky grey area that exists when a person actually sits a professional exam themselves, but they’ve prepared by buying the exam questions and/or the answers from an online vendor.
I won’t name specific companies that do this in this post, because I’m not in the habit of advertising for these fraudsters, but I want to show you how they work, so here are some screenshots:
Screenshot #1: Home page
At the top of this website, the company claims that 94% of the exam questions that they sold were “almost the same” and that 97% of customers passed the exam using their materials. (Who knows what happened to the other 3%…?) Finally, 98% of customers found the “study guides” effective and helpful.
There’s that phrase that we commonly see on contract cheating websites, “study guide”. For the uninitiated, this is a euphemism for “exam questions”.
Screenshot #2: Saying it like it is: Not affiliated with any certification provider
In this screenshot the company states plainly that they are not affiliated or certified by any certification provider. Reading between the lines, the message is ‘caveat emptor’ or ‘buyer beware’. They are telling you upfront that they are in the business of selling exam questions and make no guarantees about their products.
Screenshot #3: Samples of accreditation exam questions for sale
Look at all the options: You can buy exam questions for certifications offered by DELL, English language proficiency exams, Citrix, Adobe, and Amazon, and Google just to name a few.
Screenshot #4: More samples of certification provider exam questions for sale.
But wait! There’s more! You can buy exam questions for certifications offers by Oracle, IBM, SAP, and others.
Businesses that buy and sell exam certification questions engage in fraudulent practices undermine trust in the certification system and create significant risks for employers.
Consequences for Employers
Hiring someone with counterfeit credentials can have dire consequences. Unqualified employees may lack the technical skills to handle complex tasks, leading to project delays, costly errors, or even security breaches. Beyond the financial impact, fraudulent certifications can erode team morale, as employees with genuine qualifications may feel undervalued when working alongside those who faked their way in.
What Employers and Hiring Managers can Do
Employers, and especially hiring managers and those working in HR, must take proactive steps to safeguard their hiring processes. Some of you may be asking if this kind of practice is actually illegal. I’m not a lawyer, but what I can say is that although contact cheating for students is illegal in countries like Australia, the UK, and Ireland, if you’re not a student, then you might get to live a proverbial grey zone. To the best of my knowledge, it is not actually illegal to buy and sell questions for professional certification exams in most countries of the world.
So, what can employers do? First, trust but verify! Verifying certifications directly with issuing organizations is one step. Many certification bodies offer easy online verification tools to confirm a candidate’s credentials. Additionally, employers should stay informed about recognized accreditation standards and avoid unverified institutions.
Having said this, verification of credentials and certification won’t help if someone has bought exam questions online and then taken the test themselves. Their results could be ‘verifiable’ in a sense, because there’s an assumption that a person who has passed an exam had the knowledge to do so. But when someone buys their exam questions before sitting the test, it means that they have prepared for an exam and may not necessarily have internalized the knowledge or skills that should match the certification they receive from passing an exam. An exam is one measure of knowledge, but it isn’t the only one.
Having prospective employees demonstrate their skills and respond to technical questions that could only be answered if the person has the knowledge to back up their documentation can also help. One possibility is to give an interviewee a real-world scenario that could happen at your organization. Ask them how they would go about problem-solving it. If they struggle or stumble, it could be a sign that they lack the necessary skills for the job. (It could also be a sign that they’re just nervous or that interviewing isn’t their strength. So let me also make a plug here for having an inclusive and equitable interviewing process.)
Investing in robust, inclusive, and equitable hiring practices not only protects an organization from the pitfalls of fraud but also helps to create a culture of accountability and excellence. By placing a premium on authentic certifications combined with demonstrable knowledge and skills and inclusive hiring practices, employers signal their commitment to integrity and ensure they are building a team of qualified professionals.
Bottom line: If you’re hiring someone who says they have an IT certification based on taking exams, it’s worth it to find out if they actually have the knowledge and skills to do the job.
And this is just one example of one site. Rest assured that it is not the only one out there. Exam cheating companies like this one don’t exist in isolation. They’re in the game to make money, and lots of it.
In an industry where skills and knowledge drive success, vigilance against certification and accreditation fraud is not optional—it is a driver of success.
Future Outlook
Fraud and corruption are alive and well education and industry. There is a growing community of sleuths, scholars, and activists who are ready to sniff out fraud and expose it and naïveté about these matters is quickly going out of fashion.
There may have been a time when it was acceptable—or even fashionable—to clutch your pearls, proclaim moral outrage, or just refuse to accept that educational and professional fraud are more commonplace than you might have previously thought. GenAI is here to stay, and so are companies whose business is educational, accreditation, scientific, and professional fraud. These companies are profitable because they have customers willing to pay for their goods and services.
Vigilance, sleuthing, and exposing fraud are very much on trend as we move ahead into the new year. And if you’re a hiring manager, taking steps to protect the integrity of your operations is definitely part of the job in 2025 and beyond.
Eaton, S. E., & Carmichael, J. (2022). The Ecosystem of Commercial Academic Fraud. In. Calgary, Canada: University of Calgary. https://dx.doi.org/10.11575/PRISM/40330
Eaton, S. E., Carmichael, J., & Pethrick, H. (Eds.). (2023). Fake degrees and credential fraud in higher education. Springer. https://doi.org/10.1007/978-3-031-21796-8
This blog has had over 3 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!
Sarah Elaine Eaton, PhD, is a Professor and Research Chair in the Werklund School of Education at the University of Calgary, Canada. Opinions are my own and do not represent those of my employer.
Carleton University Innovation Hub is pleased to host this public event.
Join editors/authors Sarah Elaine Eaton, Jamie J. Carmichael, and Helen Pethrick in the Innovation Hub on Friday March 24, 2023 for the launch of their new book Fake Degrees and Fraudulent Credentials in Higher Education. This hybrid event will feature reading from the book and continue an important conversation facing many people in the world today.
Event Date: March 24th, 11:00 am – 12:00 (Eastern Standard Time)
Event Location: Innovation Hub, 2020 Nicol Building, Carleton University or online
Hybrid Option: A zoom Link will be provided via email to event registrants.
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This blog has had over 3 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!
Sarah Elaine Eaton, PhD, is a faculty member in the Werklund School of Education, and the Educational Leader in Residence, Academic Integrity, University of Calgary, Canada. Opinions are my own and do not represent those of the University of Calgary.
We are pleased to share the news that our edited book, Fake Degrees and Fraudulent Credentials in Higher Education, has been submitted for publication (Eaton, Carmichael, and Pethrick, eds.) to Springer Nature. The book is slated for publication in early 2023.
Book description
This book addresses an important topic in higher education: credential fraud. This includes, but is not limited to, fake degrees, diploma mills, admissions fraud, and cheating on standardized admissions tests. The book directly addresses fake and fraudulent credentials in higher education. It explores transcript tampering and fraud in varsity athletics and discusses lazy practices in the higher education hiring processes that open the door for professors without proper credentials to get jobs in post-secondary institutions.
The book also discusses how technology is being used to stop the proliferation of fake and fraudulent credentials in a variety of ways, including blockchain technology.
Table of Contents
Here is a sneak preview of the table of contents:
Chapter 1: Fake Degrees and Credential Fraud, Contract Cheating, and Paper Mills: Overview and Historical Perspectives – Sarah Elaine Eaton & Jamie Carmichael
Chapter 2: Admissions Fraud in Canadian Higher Education – Jamie Carmichael & Sarah Elaine Eaton
Chapter 3: Yesterday, Today, and Tomorrow: A Tour of Axact, the “World’s Largest Diploma Mill” – Allen Ezell
Chapter 4: Bridging Today to Tomorrow: A Historical and Technological Review of Credential Exchange in Higher Education within Canada – Joanne Duklas
Chapter 5: Fair play, Fraud, or Fixed? Athletic Credentials in US Higher Education – Kirsten Hextrum
Chapter 6: Corruption in Admissions, Recruitment, Qualifications and Credentials: from Research into Quality Assurance – Stella-Maris Orim & Irene Glendinning
Chapter 7: Avoiding Favouritism in the Recruitment Practice of Turkish Higher Education Institutions Özgür Çelik & Salim Razı
Chapter 8: None of the Above: Integrity Concerns of Standardized English Proficiency Tests – Soroush Sabbaghan & Ismaeil Fazel
Chapter 9: Examining the Problem of Fraudulent English Test Scores: What Can Canadian Higher Education Institutions Learn? – Angela Clark
Chapter 10: There is no culture? A Framework for Addressing Admissions Fraud – Brendan DeCoster
Chapter 11: Security Risks, Fake Degrees, and Other Fraud: A Topic Modelling Approach – Jamie Carmichael & Sarah Elaine Eaton
Chapter 12: Are You for Real? Lessons for the Academy About Professors with Fake or Fraudulent Degrees – Sarah Elaine Eaton & Jamie Carmichael
Chapter 13: Fake Degrees and Fake Degrees and Fraudulent Credentials in Higher Education: Conclusions and Future Directions – Jamie Carmichael & Sarah Elaine Eaton
About the editors
Sarah Elaine Eaton
Werklund School of Education, University of Calgary, Calgary, Alberta, Canada.
Sarah Elaine Eaton, PhD, is an Associate Professor of Education at the University of Calgary, Canada, where she also serves as the inaugural Educational Leader in Residence, Academic Integrity. Eaton’s research focuses on academic ethics in higher education. Her work can be found in the British Educational Research Journal, the Journal of Academic Ethics, the Journal of Educational Thought and Interchange, among other places. She is the Editor-in-Chief of the International Journal for Educational Integrity (Springer Nature) and co-founder and co-editor of Canadian Perspectives on Academic Integrity. In 2020 she received the national Research and Scholarship award from the Canadian Society for the Study of Higher Education (CSSHE) for her contributions to research on academic integrity in Canadian higher education.
Jamie J. Carmichael
Carleton University, Ottawa, Ontario, Canada.
Jamie Carmichael is the Associate Registrar of Scheduling and Systems at Carleton University. She is responsible for the construction of the university timetable, scheduling and administration of examinations, the operation of two examination centres for students with disabilities, a university-wide space management system, and other core student administrative systems. Since 2009, she has received ten service excellence nominations for her work that ranges from information technology projects, team acknowledgment to innovation.
Carmichael’s research lies at the intersection of academic integrity and machine learning, with graduate education in Applied Science in Technology Information Management (Engineering). She has presented or co-presented at national and international conferences and is often called up on by specialized groups in higher education to present on her work.
Helen Pethrick
University of Calgary, Calgary, Alberta, Canada.
Helen Pethrick, MA, is a researcher and educator in Calgary, Alberta, Canada. Research areas include academic integrity in higher education, post-secondary student mental health and well-being, and peer mentorship in educational settings.
This blog has had over 3 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!
Sarah Elaine Eaton, PhD, is a faculty member in the Werklund School of Education, and the Educational Leader in Residence, Academic Integrity, University of Calgary, Canada. Opinions are my own and do not represent those of the University of Calgary.
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